---
sourceDocument: Zurich Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/order-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Unit of measure

# Add a unit of measure to a product offering {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add a unit of measure (UOM) to a product offering in Sales Customer Relationship Management.

## Before you begin

Role required: sn_prd_pm.product_catalog_admin and sn_prd_pm.product_catalog_manager

## Procedure

1. In the CSM Configurable Workspace, select the List view.
2. Navigate to OfferingsProduct Offerings and select the product offering that you're working with from the list.
3. Select the Units of Measures tab.
4. Select New.
5. On the form, fill in the fields.  
   {#som-product-config-add-unit-of-measure__table_zdp_ljt_g1c__entry__2}

   | Field | Description |
   |-|-|
   | Product offering | Name of the selected product offering. |
   | Unit of measure | Option for selecting an existing unit of measure or select New to add a new unit of measure. |
   | Default | Option indicating the selected UOM is the default. |
   | Active | Option indicating the selected UOM is active. |
   [Table 1. Unit of Measure form]

   {#som-product-config-add-unit-of-measure__table_zdp_ljt_g1c}
6. Select Save.
{#som-product-config-add-unit-of-measure__steps_dy1_ccl_f1c}

## What to do next

* [Create product characteristics and characteristic options](https://www.servicenow.com/docs/LlvxO4hTU0YGXvuotgQChw "Add product characteristics and characteristic options that you can later add to your product offerings in Sales Customer Relationship Management.")
* [Add product visuals](https://www.servicenow.com/docs/loPGUKGEC~N4Ss1C04e3QA "Add visuals to your product offering in Sales Customer Relationship Management to show what the product looks like in the product catalog.")
* [Add product catalog categories](https://www.servicenow.com/docs/SBZU2jJBPeS9VsrOyLK4Mw "Use the Product Offering Categories tab to organize your products in groups in Sales Customer Relationship Management.")
* [Create product offering relationships](https://www.servicenow.com/docs/GHDV5V2V~2~qIcYLAl~9lQ "Create product relationships to bundle products and services together to make ordering more convenient. Product offering relationships drive the order capture experience by letting you group multiple product offerings into bundles. Bundles can also be added to other bundles in relationship groups.")
* [Add related contracts to product offerings](https://www.servicenow.com/docs/nC3LuUkYN3sM1PhF9HIL3g "Add related contracts to your product offerings in the Sales Customer Relationship Management application.")
* [Create a product offering version](https://www.servicenow.com/docs/7NrsLZ12khUc0vJm38kk2Q "Create a version of a product offering when updates are needed to a published offering in Sales Customer Relationship Management.")
* [Create product offering relationship groups](https://www.servicenow.com/docs/OZvkGViMw3S6iL5dfgapEw "Use relationship groups to organize child offer options or relationships into logical groups and set up cardinality rules at the group level in Sales Customer Relationship Management. Groups of product offerings then appear on the product configurator.")
{#som-product-config-add-unit-of-measure__ul_f3t_kfk_f1c}

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