Configure suggested text for journal fields

  • Release version: Zurich
  • Updated March 12, 2026
  • 1 minute to read

    • You can configure the suggested text options for journal fields, such as work notes or the activity stream. Suggested text options for journal fields are unavailable in Core UI.

    Before you begin

    Role required: personalize_responses

    Procedure

    1. Select and hold (or right-click) the field label and select Configure Responses.
    2. Select New.
    3. Enter a label, or brief description, for the option.
    4. Enter the complete text in Response text.
    5. Select Save.