JDBCProbe

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • A JDBC probe runs on the MID Server to query an external database via JDBC and returns results to ServiceNow.

    Before you begin

    Role required: admin

    About this task

    Probes interact with the MID Server through the ECC Queue. The JDBC probe response returns as an XML payload in an input ECC Queue record. By default, each response payload contains up to 200 rows. To change this limit, set the jdbcprobe_result_set_rows probe parameter to the desired number.

    Contact Customer Service and Support to activate the Integration - JDBC (com.snc.integration.jdbc) plugin.

    Procedure

    1. Navigate to System Definition > Plugins.
    2. Right-click the plugin name on the list and select Activate/Upgrade.

      If the plugin depends on other plugins, these plugins and their activation status are listed.

    3. Optional: Select the Load demo data check box.

      Some plugins include demo data—sample records that are designed to illustrate plugin features for common use cases. Loading demo data is a good policy when first activating the plugin on a development or test instance. You can load demo data after the plugin is activated by repeating this process and selecting the check box.

    4. Select Activate.