Create an indexed source from the AI Search Admin console

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Define an indexed source to make content and metadata from ServiceNow AI Platform table records searchable by using AI Search.

    Before you begin

    Role required: admin or ais_admin

    Procedure

    1. Navigate to All > AI Search Admin > AI Search Admin Home.
    2. On the Shared Configurations tab, select the Indexed Sources tab.
    3. Select New.
    4. On the form, fill in the fields.
      For a description of the field values, see Indexed Source form.
      Note:
      • You may see more field values on the form that aren't visible on your user interface. Make sure that you fill in all the required fields and ignore the extra fields.
      • You can't create more than one indexed source for a single ServiceNow AI Platform table.
    5. Select Save.

    What to do next

    To control how your new indexed source processes source records and fields during indexing, configure its indexed source attributes and field settings. For more information, see Set up a field configuration for an indexed source.

    To make content from internal indexed sources and source records searchable, perform a full table index for your new indexed source. For more information, see Index the content from an indexed source for searchability.