---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# People Genius Results

# People Genius Results {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

People Genius Results display top search results from the User \[sys_user\] table. Each People Genius Result answer card shows a single user record. You can view the user's full profile directly from the answer card.  
Figure 1. Sample People Genius Result answer card

Select View profile to see the user's profile.

People Genius Results only support English searches.  
The People Genius Result configuration is inactive in the base system. To learn how to activate it, see [Activate People Genius Results](https://www.servicenow.com/docs/SpwaLi5gynIJlUGb89l0bQ "Enable AI Search's People default Genius Result configuration for use in your search profiles.").  
Warning:  
Don't activate the People Genius Result configuration if your instance has more than 100,000 records in any of the following tables:

* Catalog Item \[sc_cat_item\]
* Department \[cmn_department\]
* Location \[cmn_location\]
* User \[sys_user\]

{#genius-result-people-ais__ul_zxb_1r4_1tb}These tables are configured as vocabulary sources in the Default AI Search Genius Results Model specified in the People configuration's NLU trigger condition. If your instance has more than 100,000 records in any of the listed tables, training will fail for the NLU model and the People Genius Result configuration won't operate correctly.
* **[Activate People Genius Results](https://www.servicenow.com/docs/SpwaLi5gynIJlUGb89l0bQ)**   
  Enable AI Search's People default Genius Result configuration for use in your search profiles.