--- sourceDocument: Zurich ServiceNow AI Platform Administration sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich ServiceNow AI Platform Administration ft:clusterId : - platadm bundleId : - platadm workflow : - Platform --- # Available search options # Available search options {#ariaid-title1} * Release version: Zurich * * Updated July 31, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Zing offers users several search interfaces and search operators to conduct text searches. {#c_IntroductionToSearching__table_dcp_vr3_3r__entry__2} | Search interface | Description | |-|-| | [Global search](https://www.servicenow.com/docs/0~Y~WuKbZ5jof3zO_NPSSw "Search multiple record types from a single search field.") | Find records in multiple tables using the global search field in the [Next Experience Unified Navigation](https://www.servicenow.com/docs/access?context=using-the-next-experience-global-header&version=zurich&pubname=zurich-platform-user-interface&ft:locale=en-US). | | [Search a list](https://www.servicenow.com/docs/access?context=t_SearchAList&version=zurich&pubname=zurich-platform-user-interface&ft:locale=en-US) | Find records in a list; search in a specific field (Go to), all fields (Search), or in a specific column. | | [Knowledge Base](https://www.servicenow.com/docs/access?context=r_KnowledgeSearch&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US) | Find knowledge articles. | | [Live feed](https://www.servicenow.com/docs/access?context=c_UseLiveFeed&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US) | Filter, search, or sort messages in live feed. | | [UI pages](https://www.servicenow.com/docs/access?context=r_UIPages&version=zurich&pubname=zurich-api-reference&ft:locale=en-US) | Create a custom UI page to search for records in a table. | [Table 1. Available search interfaces] {#c_IntroductionToSearching__table_dcp_vr3_3r} {#c_IntroductionToSearching__table_fms_gzy_1z__entry__2} | Search operator | Description | |-|-| | [Boolean operators](https://www.servicenow.com/docs/Q3CK28W4G_Gygl_7BJBaGg "Construct complex searches using Boolean AND, OR, and NOT operators in global text searches.") | Construct complex searches using Boolean AND, OR, and NOT operators in global text searches. | | [Quotation marks](https://www.servicenow.com/docs/Af5ekZQUoAmWZlazHZvZMQ "Wrap search terms in quotation marks to search for an exact phrase consisting of one or more words.") | Wrap search terms in quotation marks to search for an exact phrase consisting of one or more words. | | [Wildcard characters](https://www.servicenow.com/docs/P0h9LTn9fdh1I0wE8in18Q "Expand search results to match any non-space character. Zing supports both single-character and multiple-character wildcards.") | Expand search results to match any non-space character. Zing supports both single-character and multiple-character wildcards. | [Table 2. Available search operators] {#c_IntroductionToSearching__table_fms_gzy_1z} * **[List search finds records from the current table](https://www.servicenow.com/docs/OTmgWWzUSDgPwRYedx2eqA)** Search records from a table list view. * **[Boolean operators allow conditional search results](https://www.servicenow.com/docs/Q3CK28W4G_Gygl_7BJBaGg)** Construct complex searches using Boolean AND, OR, and NOT operators in global text searches. * **[Quotation marks allow exact phrase searches](https://www.servicenow.com/docs/Af5ekZQUoAmWZlazHZvZMQ)** Wrap search terms in quotation marks to search for an exact phrase consisting of one or more words. * **[Wildcard characters allow searching for patterns and variations](https://www.servicenow.com/docs/P0h9LTn9fdh1I0wE8in18Q)** Expand search results to match any non-space character. Zing supports both single-character and multiple-character wildcards. * **[Enable or disable the Zing junk filter](https://www.servicenow.com/docs/k1j78IV2bdWpd1emNydQrQ)** When its junk filter is enabled, Zing doesn't index or search for 2-digit numbers or single-character words (unless they are Chinese or Japanese characters). You can enable or disable the junk filter for individual tables. * **[Debug Zing](https://www.servicenow.com/docs/Axt_Z7vAoP628t_DKylzJg)** Debugging messages create a log of search processes as they occur. These messages may help administrators configure optimal performance settings. **Related concepts** * [Global search finds records from multiple tables](https://www.servicenow.com/docs/0~Y~WuKbZ5jof3zO_NPSSw "Search multiple record types from a single search field.") * [Zing generates search results in four phases](https://www.servicenow.com/docs/wqp~PV57nJIWpffyXh5pmA "Generate search results by dividing documents among shards, searching shard documents, scoring shard documents, and merging scores into an index.") * [Zing filters search results with access controls](https://www.servicenow.com/docs/yo~xsxZe9LRiEF5bH_ICyw "Zing filters search results to only display records the user can access.") * [Zing computes document scores using three components](https://www.servicenow.com/docs/cqrO8HZZUovi1FTpbJMVfQ "The Zing search engine computes document scores based on the frequency, sequence, and weight of search terms in the document.") * [Zing indexes words](https://www.servicenow.com/docs/NAl9YpUEiJzNoQczDFC9qA "Index documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages.") * [Zing can include attachments in search results](https://www.servicenow.com/docs/oXXdLVzB2Yp7G2pIaggEEw "Search content from attachments on indexed tables. Display attachments for search results from the Knowledge [kb_knowledge] table.") * [Zing removes stop words from queries](https://www.servicenow.com/docs/jWJRTyQrsYi~5qJ5VLX8SQ "Remove common words from search queries that don't produce meaningful results.") * [Zing matches derived words with stemming](https://www.servicenow.com/docs/OtFhLj5MRUgPDgrjN7aGKg "Convert any multiple-character search keyword to its stem form to find derived versions of the word.") * [Zing can expand search results with synonyms](https://www.servicenow.com/docs/Fg7~Ex710hROeHhsaHzZhw "Expand search results to include additional search terms.") * [Zing displays search suggestions as users enter search terms](https://www.servicenow.com/docs/QyIXIWg6Dxa4_xzYPGeLFA "Display possible search query completions as users enter search terms.") **Related reference** * [Features of Zing text indexing and search engine](https://www.servicenow.com/docs/vU~x~UbL5xXQbtnAZzt2TA "Enable and configure Zing text indexing and search engine features.") * [Installed with Zing](https://www.servicenow.com/docs/LPCjYyVdDqvuE6BRBnQANA "Several types of components are installed with Zing.")