Activate database rotation

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Learn how to activate database rotation.

    Before you begin

    Role required: admin

    About this task

    There are two database rotation plugins.

    • The Database Rotations (com.snc.db.rotation) plugin activates Table Rotation and Table Extension without any tables automatically included.
    • The Database Rotations Default Tables (com.snc.db.rotation_default_tables) plugin applies Table Rotation and Extension to specific tables.
      Note:
      Deployment of this plugin should be executed in partnership with a ServiceNow representative.

    For new instances, database rotation is active by default. If you are upgrading from a previous version, users with the admin role can activate the Database Rotations (com.snc.db.rotation) plugin if it isn't already active.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the plugin using the filter criteria and search bar.

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      Note:
      When domain separation and delegated Admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

    What to do next

    Do not activate the Database Rotations Default Tables (com.snc.db.rotation_default_tables) plugin. Instead, specify the tables manually, after consulting a ServiceNow representative.