---
sourceDocument: Zurich ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-user-interface

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Configure custom Unified Navigation menus

# Configure custom menus for Unified Navigation {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create custom menus in the Next Experience
Unified Navigation that contain just what the users need to increase productivity and efficiency.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllUnified Navigation Menus.
2. Select New.
3. On the form, fill in the fields.  
   {#configure-custom-menu__table_qqx_kl2_25b__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of your Unified Navigation Menu. |
   | Menu Active | Menu that is active when checked. |
   | Order | Order that the menu appears in place of other menus. |
   | Application | Scope of the menu. Global is the default. |
   | Hidden Roles | Roles that this menu is hidden from. |
   | Visible Roles | Roles that this menu is visible to. |
   [Table 1. Unified Navigation Menu form]

   {#configure-custom-menu__table_qqx_kl2_25b}
4. Select Submit.
5. To configure Unified Navigation configurable menu items, select your menu from the Unified Navigation Menus list.
6. Select New. The form displays the Application or Module field, depending on your selection.
7. On the form, fill in the fields.  
   {#configure-custom-menu__table_uxs_fn2_25b__entry__2}

   | Field | Description |
   |-|-|
   | Menu | Name of the menu that you are adding the new menu items to. |
   | Type | Type of menu item that you are creating. * Application * Module {#configure-custom-menu__ul_kzk_pn2_25b} |
   | Application or Module | Application or Module that you are adding as a menu item. |
   | Application (scope) | Scope of the menu item. The default is Global. |
   | Order | Order that the menu item appears in the menu list. |
   [Table 2. Unified Navigation configurable menu items form]

   {#configure-custom-menu__table_uxs_fn2_25b}
8. Select Submit.
9. Select Save or Update.  
   The new menu is displayed. If it does not appear, ensure that active is marked and then refresh your instance.

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