Zurich release notes
Summarize
Summary of Zurich release notes
The ServiceNow® Zurich release introduces new products and applications along with enhancements and fixes for existing offerings. These release notes are designed to help you understand the updates, prepare your environment, and successfully upgrade your ServiceNow instance to Zurich.
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Upgrade Process
Upgrading to Zurich requires careful planning, testing, and validation. The release notes guide you through each phase in a recommended sequence:
- Learn about Zurich: Understand new features and changes included in this release.
- Prepare your upgrade: Select the target version and ready your instance for the upgrade.
- Upgrade to Zurich: Follow the outlined process to perform the upgrade safely.
This structured approach helps ensure a smooth transition to Zurich.
Release Timeline and Versions
Zurich releases patches and security updates throughout the year. The release notes provide current patch dates and a comprehensive list of available patches and hotfixes. Note that future release dates may change.
Release Notes Tools
To enhance your upgrade experience, ServiceNow offers tools that simplify reviewing release notes and planning upgrades:
- Build your own release notes: Customize the information you need for your upgrade.
- Release notes summaries: Access categorized release notes such as browser requirements across all Zurich products.
- Personalized PRB release notes: Generate lists of problem resolutions relevant to your upgrade path.
- Combined product release notes for cross-family upgrades: View release information across different product families and versions on a single page.
These tools help you find targeted information quickly and improve upgrade efficiency.
Choosing Your Upgrade Path
Release notes are tailored for different upgrade scenarios, including upgrading from Yokohama, Xanadu, or Washington DC releases. Selecting the correct upgrade path ensures you access relevant guidance and fixes for your environment.
The ServiceNow® Zurich release includes new products and applications, as well as additional features and fixes for existing products. Read the release notes to learn about the release, prepare for your upgrade, and upgrade your instance.
Path to successful upgrades
Upgrading your instance involves planning, testing, and validation. The release notes guide you through completing all of the phases and tasks for a successful upgrade.
Start your upgrade journey
To use the release notes in your upgrade process, choose the upgrade phase that you're ready to start with. It's recommended you complete the phases in the order listed. For a guide to the redesigned release notes experience, see Using the release notes.
Release timeline
New Zurich release versions are released throughout the year. Here are the current dates for Zurich patch and security patch releases. To view a full list of Zurich release versions, refer to Available patches and hotfixes. Future release dates are subject to change.
Maximize your release notes value
Learn how to navigate the redesigned release notes and find the information you’re looking for. Use new release notes tools to improve your upgrade experience.
Release notes tools
We've created some tools to help you review the release notes and upgrade more quickly and efficiently. For more information, see Build your own release notes.
- Release notes summaries
If you're interested in a specific set of release notes information, we've displayed release notes for all products by category. For example, you can read about the browser requirements for all Zurich products, all on one page.
- Personalized PRB release notes
Generate a cumulative list of all the problems that are fixed in an upgrade from your current release version to any available target version.
- Combined product release notes for cross-family upgrades
View all release notes information for any product, from any family release version to another, on one page.