Security Center release notes

  • Release version: Zurich
  • Updated July 31, 2025
  • 3 minutes to read
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    Summary of Security Center Release Notes

    The ServiceNow® Security Center, enhanced in the Zurich release, equips administrators to effectively manage and maintain security for their ServiceNow deployment. This update introduces new features and improvements focused on streamlining security management and enhancing user experience.

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    Key Features

    • Identity and Access Management (IAM): A new section providing access to critical IAM tools and an overview of their utilities.
    • Security Task Management: A centralized platform for managing security tasks, allowing prioritization, delegation, and monitoring of security-related tasks.
    • Updated Overview Summary Pages: Enhanced pages for Security Center tools to help assess necessary actions in security management.
    • New Auditor Suite Checks: Includes checks for reviewing public knowledge bases and articles, utilizing global API calls.
    • Granular Admin Role: Enables specific administrative tasks within Security Center without needing full admin access.
    • Enhanced IAM Integration: Brings IAM functionality directly into Security Center for a simplified administrative experience.
    • UI Changes: Introduction of the Coral theme as the default, with options for dark themes, improving overall user experience.
    • First-Time User Experience Updates: Provides guidance for new and infrequent users to better understand the tool’s capabilities.
    • Hardening Settings Updates: Updated Security Hardening tool with the latest security settings baseline.

    Key Outcomes

    With the Zurich release, ServiceNow customers can expect improved management of security tasks, streamlined access to IAM tools, and an enhanced user experience through updated UI and guidance. These enhancements help ensure a robust security posture and facilitate easier compliance and oversight across teams.

    The ServiceNow® Security Center empowers admins to maintain the highest level of security posture for their ServiceNow deployment with ease. Security Center was enhanced and updated in the Zurich release.

    Security Center highlights for the Zurich release

    • Use the new Identity and Access Management (IAM) section in Security Center to access IAM tools.
    • Use the overview summary pages for each IAM tool to get a summary of which utility each tool provides.
    • See all the platform security tasks that need your attention in Security Center. You can see notifications outside Security Center so that you’re aware of these tasks without having to monitor the task list constantly.

    See Security Center for more information.

    UI changes

    Coral theme
    Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences.
    Important:
    Security Center is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Zurich release

    Security Task management

    The new Platform Security Tasks enable administrators to see and manage all their platform security tasks in one place. Use this feature to prioritize, delegate, and monitor progress for tasks related to platform security across your teams. Security tasks can be automatically generated by the platform and manually created by users. Tasks can be assigned to any user who is notified the in app Notifications.

    Updated overview summary pages

    Use the overview pages for Security Center tools to understand whether you need to act on the security area these tools help you manage. The following overview pages have been updated.

    • Security Hardening
    • Security Scanner
    • Security Metrics
    • Best Practices
    New information and video overlays
    Security Center has been updated to show overlays with short feature introductory videos to help users understand what the tool can do and how to use it. These overlays are tailored to assist both new and infrequent users of Security Center.
    New Auditor Suite checks
    Added two new auditor checks:
    • Review Public Knowledge Bases
    • Review Public Knowledge Base Articles
    Granular admin role for Security Center
    The granular admin role enables developers and administrators to complete administrative configuration tasks for Security Center without requiring the full admin role.
    Use the new Access Controls console within Security Center to review and remediate access issues and misconfigurations. The Access Controls console provides enhanced visibility and control of your Access Analyzer findings, and streamlines remediation efforts by enabling you to track, prioritize, and resolve access issues by assigning tasks.
    Enhanced IAM Integration in Security Center
    Use the new Identity and Access Management (IAM) section in Security Center to access to critical IAM tools. The new section provides a comprehensive view of security metrics. This integration simplifies the administrative experience by bringing essential IAM functionality directly into Security Center, reducing the need to navigate multiple separate tools.

    Changed in this release

    Auditor checks
    The Review Public Knowledge Bases and Review Public Knowledge Base Articles checks use global API calls, so they've been added in the Global scope.
    Security Center Theming for Security Center

    Security Center banners and Cascading Style Sheets CSS elements have been updated to conform to any instance-wide themes you apply.

    Updated first time user experience
    Security Center has been updated to provide guidance to understand what the tool can do and how to use it. This redesign is tailored to assist both new and infrequent users of Security Center.
    Hardening settings updates
    Updated the Security Hardening tool with the latest Instance Security Hardening Settings baseline V6.
    Security Hardening tool Updates
    The security Hardening tool has been updated to the latest Instance Security Hardening Settings V7.

    Activation information

    Security Center is a ServiceNow AI Platform application that is installed by default with the Zurich release. In addition, Security Center can be updated from the ServiceNow Store in between family releases for faster adoption of new features.