Work on an In-store operations task in Retail Mobile

Complete individual work items tied to a store case using Retail Mobile.

Before you begin

Role required: sn_rtl_instore_ops.manager or sn_rtl_instore_ops.associate

About this task

Note:

The tasks can also be accessed from their parent case.

Procedure

1. In Retail Mobile, select My Work.
2. In Tasks, select the store task you want to work on.
3. From the Actions dropdown, select the following as needed:
   • Assign task - Assign the task to someone else.
   • Assign to me - Assign the task to yourself.
   • Edit task - Edit the task details.
4. In the Activity tab, add comments as needed.
5. Select Close task to mark the task as complete.