---
sourceDocument: Zurich Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/security-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Data Loss Prevention Incident Response

# Data Loss Prevention Incident Response {#ariaid-title1}

Release version: Zurich  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Data Loss Prevention Incident Response (DLP IR) application enables you to review and
manage the remediation workflow of DLP incidents from multiple sources, such as endpoint,
network, email, and cloud.

## Request apps on the Store {#dlp-landing__section_vxk_psm_1jb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#dlp-landing__inline-send-to-store}

|-|-|-|
| [Explore Learn about how analysts and administrators use DLP Incident Response](https://www.servicenow.com/docs/IMXAxBBBzwrsF2T3Uk7cZA "Explore Data Loss Prevention Incident Response application to learn how to manage sensitive information for your customers, such as the financial and proprietary data, health records, or social security numbers.") | [Install and Configure Installing and configuring the DLP Incident Response application](https://www.servicenow.com/docs/IvgVOJB1dm7qiwjdEIr~1w "Download the Data Loss Prevention Incident Response (DLP IR) application from the ServiceNow Store and install it on your instance.") | [Administer Administration tasks on how to manage the DLP incidents on the ServiceNow AI Platform](https://www.servicenow.com/docs/wINo5MUk5tLGA56LI7vzkQ "You can set up and assign rules, configure due date rules, use email templates, configure end-user response actions, and much more to manage the Data Loss Prevention Incident Response (DLP IR) incidents on the ServiceNow AI Platform.") |
| [Use Update and manage incidents by leveraging the DLP End User Portal, DLP Ops Portal, and DLP Dashboard.](https://www.servicenow.com/docs/rZ9h5UZp4uGEzRWhkk~SIA "Use the Data Loss Prevention Incident Response Incident Management to update and manage incidents by leveraging the DLP User Workspace, DLP Analyst Workspace, and DLP Dashboard.") | [Integrate Extend DLP capabilities by integrating with third-party applications](https://www.servicenow.com/docs/2N5bNzXYKfZ~ITEVZe5TtQ "The Data Loss Prevention Incident Response base system includes integrations to third-party data loss prevention software packages.") |   |
[Table 1. Data Loss Prevention Incident Response]

{#dlp-landing__table_myz_gt3_b5c}

## Troubleshoot and get help {#dlp-landing__section_fwp_s4h_zdc}

* [Security Operations Resource Library](https://www.servicenow.com/community/secops-articles/security-operations-resource-library/ta-p/3120885)
* [Security Operations community](https://www.servicenow.com/community/secops/ct-p/security-operations)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
{#dlp-landing__ul_owj_t4h_zdc}