1. |
As a user with the ServiceNow AI Platform admin role, set up
your ServiceNow AI Platform instance.
- Assign users with the sn_si.ingestion_profile_admin (or sn_si.admin) and sn_si.analyst roles as required.
- Install and configure a MID Server if the Splunk server is deployed within your
corporate network.
- Verify that the ServiceNow
Security Incident Response plugins are activated for
your release of the ServiceNow AI Platform.
- (Optional) If you want to forward events manually from your Splunk Enterprise Security console into your ServiceNow AI Platform instance, verify that you have
assigned the (sn_sec_splunkes.api_account_access) role to a user
with the Splunk Enterprise Security administrator
permission.
For more information, see Set up your ServiceNow AI Platform instance for the Splunk Enterprise Security integration. |
2. |
As a user with the ServiceNow AI Platform admin role, install
and configure the Splunk Enterprise Security application
from the ServiceNow Store.
- Download and install the application on your ServiceNow AI Platform instance.
- Configure the application and connect to your Splunk Enterprise Security console.
For more information, see Install and configure Splunk Enterprise Security Notable Event Ingestion integration. |
3. |
(Optional) If you intend to export events manually from your Splunk Enterprise Security console to your ServiceNow AI Platform instance, perform the following
tasks:
- As a Splunk Enterprise Security administrator, install,
set up, and enable the ServiceNow
Security Operations Event Ingestion Addon for Splunk Enterprise Security from splunkbase in your Splunk Enterprise Security console.
- As a Splunk Enterprise Security administrator, if not
already configured, save searches as notable events in your Splunk Enterprise Security console.
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4. |
As a user with the ServiceNow AI Platform
sn_si.ingestion_profile_admin role, create and name an event profile.
Select the profile type from the choice list. Options are a
scheduled alert profile that you use to ingest sample data, or, an
event profile that you use to export attachment data manually from
your Splunk Enterprise Security console.
- For a scheduled alert, select an available alert.
- For profile for manually exported data, create a new map or
copy an existing map.
For more information, see Create and name an event profile for the Splunk Enterprise Security event ingestion integration. |
5. |
As a user with the ServiceNow AI Platform
sn_si.ingestion_profile_admin role, map values ingested or attachment data that is exported from Splunk Enterprise Security to ServiceNow AI Platform security incidents.
- Fetch sample data for a scheduled alert.
- (Optional) Export attachment data manually from Splunk Enterprise Security for an event.
- Edit the default mapping configuration.
- Optionally add filtering criteria, append an alert to an
existing security incident, and use the script editor.
For more information, see Explore Mapping and Map notable events. |
6. |
- As a user with the ServiceNow AI Platform
sn_si.ingestion_profile_admin role, preview the data from Splunk Enterprise that is displayed on a ServiceNow AI Platform security incident.
- Fix any errors or add any missing data so that no error
messages are displayed.
For more information, see Preview security incident. |
7. |
As a user with the ServiceNow AI Platform
sn_si.ingestion_profile_admin role, schedule alert retrieval for a profile with a scheduled alert.
For more information, see Schedule and retrieve notable events. |