Submit an IoC Lookup request from a security incident

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • An IoC lookup automatically runs whenever observables are added to a security incident. Also, if your security incident has attachments, they can be easily found with the press of a button.

    Before you begin

    For automatic IoC lookups, the Threat Intelligence plugin must be activated.

    Role required: sn_si.basic

    Note:
    By default, the Lookup Type for File is inactive.

    Procedure

    1. Create a new security incident or open an existing one if you intend to attach new files to it.
    2. Select the paperclip icon in the form header and attach one or more files.
    3. When you have completed your entries on the form, select and hold (or right-click) the form header and select Save.
      After the record has been saved, a Lookup attachments button appears.
    4. Select Lookup attachments.
      Note:
      The work notes under Incident Details report the progress of the lookup process.
    5. You can select the lookup number at the end of the message to view the lookup record.
      You can select the Lookup reference link to view detailed results.
      Lookup request message