Security Exposure Management Workspace
Summarize
Summary of Security Exposure Management Workspace
The Security Exposure Management Workspace offers ServiceNow customers a unified, role-based platform to investigate security exposures, execute remediation actions, configure automation, and monitor risk reduction progress. It centralizes visibility across findings, remediation tasks, approvals, and administration, enabling security teams to collaborate efficiently and respond swiftly to risks.
Show less
Key Features
- Role-Based Views: Tailored interfaces for security analysts, remediation owners, vulnerability managers, governance teams, and administrators, ensuring each role works with relevant, up-to-date insights.
- Exposure Visibility: Real-time dashboards and AI-driven insights provide a comprehensive view of the exposure landscape.
- Automated Workflows: Prioritized remediation and automation capabilities accelerate response times and improve decision-making.
- Centralized Governance: Manage compliance and exception approvals in a unified workflow with full transparency.
- Collaboration Tools: Shared awareness across teams through role-specific views to enhance coordinated risk management.
- Administration Console: Centralized configuration for policies, integrations, automation rules, notifications, severity mapping, and visualization settings.
Workspace Views and Their Functions
- Findings View: For security analysts to monitor exposures via dashboards, drill into detailed findings, and prioritize remediation using AI insights.
- Watch Topics: Enables threat analysts, CISOs, and vulnerability managers to track high-priority vulnerability categories, monitor trends, and trigger remediation based on thresholds.
- Remediation View: Allows remediation owners and IT operations to plan, track, and collaborate on remediation tasks ensuring timely resolution.
- Cloud Exposure View: Provides vulnerability managers and security analysts a unified perspective on cloud risks across assets and compliance standards.
- Approvals: Supports governance and risk teams in managing vulnerability and compliance exception approvals with detailed request context and status tracking.
- Lists: Offers vulnerability analysts, remediation owners, and security managers the ability to navigate and manage comprehensive lists of findings, tasks, and approvals.
- Administration: Enables admins and platform owners to govern workspace settings, integrations, and automation centrally.
Getting Started
Access the Security Exposure Management Workspace via Workspaces > Security Exposure Management. Available views and functionality depend on your assigned role. Customers can then explore detailed guidance for each workspace view to optimize usage and tailor workflows.
The Security Exposure Management Workspace provides a unified, role-based environment where security teams can investigate exposures, take remediation actions, configure automation, and track risk reduction progress in one place. It centralizes visibility across findings, remediation tasks, approvals, and administration, helping teams collaborate efficiently and respond to risks with clarity and speed.
Security Exposure Management Workspace benefits
The workspace provides multiple views designed for specific workflows, such as prioritizing critical issues, approving exceptions, managing remediation plans, and configuring automation, all in one place, without switching tools or interfaces.
- Gain real-time visibility into your exposure landscape with dashboards and AI-driven insights
- Act faster and smarter with automated workflows and prioritized remediation
- Ensure compliance through centralized governance and exception management
- Improve collaboration with role-based views tailored to each team’s responsibilities
Role-based views ensure that security analysts, remediation owners, vulnerability managers, governance teams, and administrators work with shared awareness and act confidently based on the latest insights.
Workspace views and capabilities
Each view in the Security Exposure Management Workspace is designed for a specific purpose and role, providing targeted functionality to manage security exposures effectively.
| View | Key Functions | Primary users | Key Actions |
|---|---|---|---|
| Finding view | Gain a clear, real-time understanding of your exposure landscape through dashboards that surface risks and insight-driven priorities | Security analysts | Explore default or custom dashboards, drill into detailed findings, initiate remediation activities, and use Now Assist insights to prioritize critical issues and respond faster |
| Watch Topics | Continuously track and monitor specific high-priority vulnerability categories that require ongoing attention or strategic focus | Threat analysts, CISOs, Vulnerability managers | Create and refine watch topics, monitor trends and severity changes, evaluate business impact, trigger remediation efforts when thresholds are met |
| Remediation view | Plan, manage, and track remediation work across teams to ensure timely and effective resolution | Remediation owners, IT operations, security analysts | View assigned tasks, update progress, collaborate with owners, track deadlines |
| Cloud Exposure view | Gain a unified view to monitor and respond to top cloud risks through multiple lenses, including assets, images, and regulatory standards. | Vulnerability managers, Security analysts | View risk by cloud asset, drill into asset and finding details, and initiate remediation activities. |
| Approvals | Manage and track all vulnerability and compliance exception approvals in a single, unified workflow with full visibility into request status and urgency | Governance & Risk teams, approvers | Review contextual details for each approval request, take approval actions, view overdue and pending items, access finding details, and record comments or decisions directly |
| Lists | Access complete lists of findings, remediation tasks, approvals, and exceptions to monitor status, ownership, and progress. | Vulnerability analysts, remediation owners, security managers | Navigate predefined or custom lists, drill into records, create and manage custom lists, monitor status and ownership, and take follow-up actions such as updating records or processing approvals |
| Administration | Configure and govern Security Exposure Management settings centrally to ensure consistent policies, integrations, and automation across the environment | Admins, Platform owners | Manage integrations, configure rules and automation, set up email notifications and templates, map severity levels, and customize visualization settings from a unified Admin Console |
Getting started
Access the Security Exposure Management Workspace by navigating to . Your available views and actions depend on your assigned role.
Next steps
Explore detailed guidance for each Security Exposure Management Workspace view:
Security Exposure Management Workspace Findings view
Security Exposure Management Workspace Watch Topics
Viewing the Cloud Exposure View dashboard
Security Exposure Management Approvals View
Security Exposure Management Workspace List view
Administration in Unified Security Exposure Management