System properties for TISC Reports

  • Release version: Zurich
  • Updated March 5, 2026
  • 2 minutes to read
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    Summary of System Properties for TISC Reports

    This document outlines the system properties relevant to TISC reports as of the Zurich release, updated on March 5, 2026. These properties control various aspects of case and intelligence reports, providing customers with capabilities to customize their reporting experience effectively.

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    Key Features

    • Excluded Context Fields: Manage which case fields are excluded from report templates.
    • UI Message Record: Configure UI messages for case field labels in report options.
    • Load All Records: Set to load all records or a specified number of records in reports.
    • Default Style Object: Control the CSS for various elements within case and intelligence reports.
    • Max List Columns Allowed: Define the maximum number of columns in report PDFs, with a limit of 5.
    • Honor Column Selection: Ensure that selected columns are honored during report editing.
    • Defang URLs: Control whether URLs in reports are defanged for security purposes.
    • Email Sharing Template: Specify the email template used for sharing reports from TISC Workspace.

    Key Outcomes

    By configuring these properties, ServiceNow customers can enhance their reporting capabilities, ensuring that reports meet specific organizational needs while maintaining security and usability. This customization leads to improved clarity and relevance in reporting, ultimately aiding in better decision-making and communication of critical information.

    The following section describes the system properties applicable to TISC reports.

    Property Description Value
    sn_sec_tisc.sn_sec_tisc_case.excluded_ctx_fields Excluded fields of the case in the report/template menu options for substituting a field.
    Note:
    This limitation applies only to Case Reports.
    		 List of all excluded case fields.
    sn_sec_tisc.sn_sec_tisc_case.ctx_menu_field_header This property is used to get the corresponding UI message record for the case fields label in the report/template menu options.
    Note:
    This limitation applies only to Case Reports.
    		 sn_sec_tisc_case_reporting_ctx_menu_field_header
    sn_sec_tisc.sn_sec_tisc_case.load_all_records Determines whether all records are loaded for lists in reports created from a template.
    • True: Loads all records from the list into the report.
    • False: Loads only the number of records specified by the property sn_sec_tisc.sn_sec_tisc_case.reporting_list_records_count.
    Note:
    This limitation applies only to Case Reports.
    		 False
    sn_sec_tisc.sn_sec_tisc_case.reporting_list_records_count Loads specific number of records in the report editor. 20
    sn_sec_tisc.sn_sec_tisc_case.report_default_style_object This property is used to control the CSS for free-form fields, the left panel, and the report lists for Case reports.
    Note:
    This limitation applies only to Case Reports.
    		 (JSON object)
    sn_sec_tisc.sn_sec_tisc_case.max_list_columns_allowed Defines the maximum number of columns that can be rendered when generating lists in case report PDFs. The application then includes the columns sequentially from the beginning of the view up to the specified limit. Any additional columns beyond this limit will be excluded from the rendered output.
    Note:
    This limitation applies only to Case Reports.
    		 5
    sn_sec_tisc.show_all_tactics_reporting If true, shows all tactics (including the tactics which doesn't have any techniques associated to the case) for the MITRE lists rendered in the report.
    Note:
    This limitation applies only to Case Reports.
    		 False
    sn_sec_tisc.sn_sec_tisc_case.honor_report_lists_column_selection Controls whether column selection should be honored when selecting records from lists during the editing of Case Reports.
    Note:
    This limitation applies only to Case Reports.
    		 True
    sn_sec_tisc.sn_sec_tisc_case.defang_record_list_urls Controls whether URLs from lists will be defanged or not.
    Note:
    This limitation applies only to Case Reports.
    		 True
    sn_sec_tisc.intelligence_report.report_default_style_object This property is used to control the CSS for free-form fields, the left panel, and the report lists for intelligence reports.
    Note:
    This limitation applies only to Intelligence Reports.
    		 (JSON object)
    sn_sec_tisc.intelligence_report.max_list_columns_allowed Defines the maximum number of columns that can be rendered when generating lists in intelligence report PDFs.

    The application then includes the columns sequentially from the beginning of the view up to the specified limit. Any additional columns beyond this limit will be excluded from the rendered output.

    Note:
    This limitation applies only to Intelligence Reports.
    		 5
    sn_sec_tisc.intelligence_report.honor_report_lists_column_selection Controls whether the column selection should be honored when selecting records from lists during the editing of Intelligence Reports.
    Note:
    This limitation applies only to Intelligence Reports.
    		 True
    sn_sec_tisc.intelligence_report.defang_record_list_urls Controls whether URLs from lists will be defanged or not in intelligence reports.
    Note:
    This limitation applies only to Intelligence Reports.
    		 False
    sn_sec_tisc.default_report_email_template Sys ID of the email client template which will be used in share report in TISC workspace.

    This is the email template that will be used while sharing reports (Case/Intelligence) from TISC Workspace.

    Note:
    The system property sn_sec_tisc.reporting.email_template_sn_sec_tisc_case is no longer supported in TISC. It has been renamed to sn_sec_tisc.default_report_email_template, effective with the latest release.
    		 b55e22c54324021060eee0ea78b8f2df