Install the ServiceNow Vulnerability Response Integration with CISA application

Before you run the integration on your instance, the installation and configuration steps must be completed so the Cybersecurity & Infrastructure Security Agency (CISA) Known Exploited Vulnerability advisor integrates with Vulnerability Response. This application is available as a separate subscription.

Before you begin

Complete the following setup checklist prior to installation. These setup tasks are required for a smooth installation and configuration.

Note:

This process applies only to applications that are downloaded to production instances. If you're downloading applications to non-production or development instances, it's not necessary to get entitlements. Proceed to Activate a ServiceNow Store application.

Setup tasks	Description
Verify that the Vulnerability Response application is installed and activated.	To verify that this application is activated, navigate to Subscription Management > Subscriptions in your instance. The list displays the subscriptions that your organization has purchased. If the application is not installed and activated see, Install Vulnerability Response.
Verify that the Vulnerability Response Integration with NVD application is installed and activated.	To verify that this application is activated, navigate to Subscription Management > Subscriptions in your instance. The list displays the subscriptions that your organization has purchased. If the application is not installed and activated see, Install the Vulnerability Response Integration with the NIST National Vulnerability Database.
Verify that you have the required ServiceNow roles for your instance.	The following roles are required for installation, configuration, and verification of expected results: If not already assigned, the System Administrator [admin] installs the application and assigns users to the Vulnerability Manager in Vulnerability Response. For information on Group roles in Vulnerability Response see, Manage persona and granular roles for Vulnerability Response. The Vulnerability Manager oversees configuration and verifies expected results.

Role required: admin

Procedure

1. Log in to the instance you want to install the Vulnerability Response Integration with CISA on.
2. Navigate to the ServiceNow Store.
3. In the ServiceNow Store, search for the Vulnerability Response Integration with CISA application.
4. Select the application tile.
   Detailed information about the application you are installing is displayed.

   Note:

   Consider reading the Other Requirements and Dependencies sections, as applicable.
5. Select Request App and enter your Now Support login credentials.
6. Select Get.
7. Enter the Instance Name and Reason for the Instance, and select Validate Instance.
8. Select Request.
   You will receive an email with detailed installation instructions.
9. Navigate to System Applications > Applications.
10. Locate the application, select it, and then select Install.
    Your application is automatically installed on your instance.

What to do next

Note:

No configuration is required for the CISA integration.