Preparing for the Microsoft Threat and Vulnerability Management Vulnerability Integration

Release version: Zurich

Updated March 12, 2026

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Summary of Preparing for the Microsoft Threat and Vulnerability Management Vulnerability Integration

This guide assists ServiceNow customers in preparing for the Microsoft Threat and Vulnerability Management (MS TVM) Vulnerability integration within the Zurich release. It outlines essential setup tasks to ensure a smooth installation and configuration of the Vulnerability Response Integration with the MS TVM application, enabling effective import and management of vulnerability data in the ServiceNow AI Platform® instance.

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Key Preparation Tasks

Obtain MS TVM Credentials: Ensure you have the required authentication details such as ClientSecret, ClientId, TenantId, or Username and Password for your MS TVM account, as specified in the Microsoft Azure setup instructions.
Install Vulnerability Response Application: Confirm that the Vulnerability Response application version 14.0 or later is installed and activated before installing the MS TVM integration.
Download and Entitlement: Acquire necessary entitlements and download the Vulnerability Response integration with MS TVM to your ServiceNow AI Platform instance.
Estimate Data Volume: Assess the expected number of vulnerable items to import and verify your instance can handle this volume to avoid performance issues.
Assign Roles and Groups: Prepare appropriate user roles and groups including admin, snvul.vulnerabilityadmin, snvulmsfttvm.configureintegration, snvulmsfttvm.readintegration, and the default Vulnerability Response group to manage integrations and remediation tasks effectively.
Pre-Install NVD Integration: Install the Vulnerability Response integration with the National Vulnerability Database (NVD) and run the NIST NVD API to support improved performance during the initial import.
Optimize for Initial Import: Disable unused vulnerability calculators and notification-related business rules temporarily to reduce performance overhead during the first data ingestion.

Next Steps

After completing these preparatory tasks and verifications, proceed to install and configure the Vulnerability Response Integration with the MS TVM application using the Setup Assistant. This structured preparation ensures efficient vulnerability data import and management within your ServiceNow environment.

You can prepare for the ServiceNow® Microsoft Threat and Vulnerability Management (MS TVM) Vulnerability integration by performing setup tasks.

Before you begin using a checklist

To install and configure the Vulnerability Response Integration with the MS TVM application, you can print the following checklist and verify the items listed are completed before you install the application and import vulnerability data into your ServiceNow AI Platform® instance.

Table 1. Integration preparation checklist
Task	Description
	Verify that you have one of the following sets of information: ClientSecret, ClientId, and TenantId for your MS TVM account Username, Password, ClientId, and TenantId for your MS TVM account. To obtain this information, see Set up Microsoft Azure for the MS TVM integration.
	If not already installed and activated, install the Vulnerability Response application before you install the third-party application. For more information about installing and activating the Vulnerability Response application, see Install Vulnerability Response. This integration requires version 14.0 of Vulnerability Response or later.
	If you don't already have the application on your instance, get entitlements and download the Vulnerability Response integration with MS TVM application to your ServiceNow AI Platform® instance. See .
	Estimate the number of vulnerable items that you expect to import. Verify that your instance can accept the number of vulnerable items that you expect to import. An undersized instance can lead to long load times. If you don't know the size of your instance, or if you need assistance, contact ServiceNow® Technical Support.
	Verify that you have the following groups or users to manage the integrations and to remediate vulnerable items: admin Uses Setup Assistant to install the Vulnerability Response integration with the MS TVM application. If not assigned, the admin assigns the vulnerability admin (sn_vul.vulnerability_admin) and other roles in Setup Assistant. sn_vul.vulnerability_admin Completes the configuration of the MS TVM integration. This role has complete access to the Vulnerability Response (VR) application and its records. This admin configures all VR applications and rules and configures third-party integrations. sn_vul_msft_tvm.configure_integration Configures the MS TVM Vulnerability Integration. This role contains the sn_vul_msft_tvm.read_integration granular role. sn_vul_msft_tvm.read_integration Views (reads) records of the MS TVM Vulnerability Integration. Vulnerability Response group By default, the Vulnerability Response group is available in Setup Assistant. Users assigned to the Vulnerability Response group inherit the sn_vul.read_all and sn_vul.remediation_owner roles automatically. If not already created, you may prefer to create additional groups and add users with the User Administration module in your instance before you use Setup Assistant. For more information, see Create a user group. Persona and granular roles are available to help you manage what users can do and see in the Vulnerability Response application. For initial assignment of the persona roles in Setup Assistant, see Assign the Vulnerability Response persona roles using Setup Assistant.
	Install the Vulnerability Response integration with NVD and run the NIST National Vulnerability Database Integration - API (CVE only).
	To promote improved performance for your first import, you can disable certain features, rules, or jobs in your instance. Disable vulnerability calculators if you do not use them. These calculators, plus any that you have defined, run every time a vulnerable item record is created or updated. For more information, see Disable the default vulnerability calculator if not used. During the initial import of records, certain notification-related business rules can cause many notifications to be generated, which could impact the performance of the ingestion.

You are ready to Install and configure the Vulnerability Response Integration with the MS TVM application using Setup Assistant.