Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute integration
Summarize
Summary of Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute integration
The Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute enables ServiceNow customers to scan running hosts for vulnerabilities and import detailed vulnerability data directly into their ServiceNow instance. This integration leverages the Prisma Host APIs to retrieve comprehensive vulnerability snapshots for specific hosts, allowing continuous synchronization between Prisma and ServiceNow.
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Since Prisma is available as both SaaS and on-premises, a MID Server is required to invoke Prisma APIs from ServiceNow, especially if the Vulnerability Response Integration and ServiceNow AI Platform are deployed in different environments.
Key Features
- Daily Host Vulnerability Retrieval: The integration runs daily to fetch host vulnerabilities, creating Vulnerability Item Tables (VITs), detections, and discovered items for hosts.
- Integration Visibility: Customers can view and manage the integration under All > Prisma Cloud Compute Integration > Integrations in ServiceNow.
- Compatibility with Container Vulnerability Response: If the Container Vulnerability Response plugin is installed, related container integrations are also accessible.
- CVE Management: The integration checks for existing Common Vulnerabilities and Exposures (CVEs) in the National Vulnerability Database (NVD). If a CVE does not exist, placeholder entries are created with minimal details to be updated later by the NVD integration.
- Customizable NVD Record Updates: The integration can populate additional CVE-related fields such as Exploit exists and Remediation notes using information from Prisma. This behavior is configurable, allowing customers to specify which fields to update.
Practical Benefits for ServiceNow Customers
- Enables proactive identification and management of vulnerabilities on running hosts by integrating Prisma Cloud Compute data directly into ServiceNow’s Vulnerability Response application.
- Supports automated and regular synchronization to keep vulnerability data current, helping prioritize remediation efforts effectively.
- Facilitates centralized visibility of vulnerabilities and related insights through ServiceNow dashboards, improving decision-making.
- Leverages MID Server to ensure secure API communication between Prisma and ServiceNow, adaptable to various deployment environments.
- Provides flexibility to tailor CVE data enrichment based on organizational needs, enhancing the quality of vulnerability records.
The Prisma Cloud Compute integration enables you to scan hosts to detect vulnerabilities.
Starting with version 24.02.0 of the Vulnerability Response, you can use the Prisma Cloud Compute Integration to import vulnerabilities on the running hosts. The Prisma Host APIs enable retrieval of comprehensive vulnerability information for a specific host and also provides a snapshot of the host vulnerabilities at a specific time. This API enables regular synchronization between Prisma and ServiceNow instance. As Prisma is offered both as software as a service (SaaS) and on-prem solution, using a MID Server is necessary to invoke Prisma APIs from the ServiceNow instance. In addition, you’re required to use a MID Server if the Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute product and your ServiceNow AI Platform instance aren’t in the same environment. For more information, see MID Server system requirements.
You can also view reports on vulnerabilities and vulnerable items on the Vulnerability Response dashboards. These vulnerabilities can then be prioritized and remediated.
Viewing the integrations
You can view the integrations that are part of the Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute. To view the integrations, navigate to .
The following integrations are available.
| Run Sequence | Schedule | Integration | Description |
|---|---|---|---|
| 1 | Daily | Prisma Cloud Compute Hosts Integration |
Retrieves hosts vulnerabilities and creates VITs, detections, and discovered items for hosts. |
Prisma integration process
When the Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute is run, it checks if a Common Vulnerability and Exposure (CVE) exists in the National Vulnerability Database (NVD) table. If it’s already present, the existing information is used. However, if the CVE isn’t found, placeholder records are generated in the NVD table. When creating these placeholder NVD records, initially only the CVE and its name is populated. Other details aren’t populated with the assumption that the NVD integration fills in these details later. If the integration instance parameter update_nvd is set to true, it updates the placeholder NVD records. By default, the instance parameter is set to false. However, at least until the NVD integration runs and populates these details, some understanding of the CVE, such as its severity or some basic information about the issue is needed. To meet this requirement, the fields Exploit exists and Remediation notes are populated with the details obtained from Prisma. Additionally, this configuration is made customizable, enabling you to specify any other fields you want to populate in the NVD entry based on the information provided by Prisma.