---
sourceDocument: Zurich Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/service-management-for-the-enterprise

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Activate Facilities Service Management

# Activate Facilities Service Management {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Facilities Service Management plugin (com.snc.facilities_service_automation) is now deprecated and no longer supported or available for new activation. {#t_ActivateFacilitiesSM__ActivateFacilitiesServiceMgmt}

## Before you begin

Role required: admin

For details, see the [Deprecation Process \[KB0867184\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB0867184) article in
the Now Support knowledge base.
* **[Create a group](https://www.servicenow.com/docs/W6UJ4TwFAoJh_ItrYADTGg)**   
  Set up groups and assign the necessary roles and users. The users in the group inherit the roles of the group, so you do not have to assign roles to each user separately.
* **[Configure Facilities Service Management](https://www.servicenow.com/docs/fzrnYwkolVV7j~6r7l5AMg)**   
  Facilities administrators can set facilities configurations to determine how the system handles daily operations.
* **[Installed with Facilities Service Management](https://www.servicenow.com/docs/an4L2r_G8d~85jMcxiWcOw)**   
  Several types of components are installed with the Facilities Service Management plugin.

**Related tasks**   

* [Activate Facilities Move Management](https://www.servicenow.com/docs/TN9VEwpqvUu~nU4Yd0aFeA "The (com.snc.facilities_service_automation) and the (com.snc.facilities_service_automation.move) plugins are now deprecated and no longer supported or available for new activation.")
* [Activate Facilities Visualization Workbench](https://www.servicenow.com/docs/CV5bClWH9K1WQpw27uvZnQ "The (com.snc.facilities_service_automation) and the (com.snc.facilities_service_automation.fvw) plugins are now deprecated and no longer supported or available for new activation.")  
**Related topics**   

* [List of plugins](https://www.servicenow.com/docs/access?context=list-of-plugins&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US)