---
sourceDocument: Zurich Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/service-management-for-the-enterprise

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Add or edit a floor or level

# Add or edit a floor or level {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

A floor is a level in a structure that contains spaces. It can be a floor of a
building, the basement, levels in a parking lot, or outdoor areas.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllFacilitiesSpace ManagementFloor.
2. Continue with one of the following options.

   | Option | Action |
   | To add a floor or level | * Click New. {#t_AddOrEditAFloorOrLevel__ul_nnh_lp4_ht} |
   | To edit the details of a floor or level | * Click the name of the floor or level you want to edit. {#t_AddOrEditAFloorOrLevel__ul_rjf_mp4_ht} |
   |-|-|

   {#t_AddOrEditAFloorOrLevel__choicetable_b35_kc4_ht}
3. Fill in the fields on the form, as appropriate.  
   {#t_AddOrEditAFloorOrLevel__table_FloorForm__entry__2}

   | Field | Description |
   |-|-|
   | Name | Provide a descriptive name for this floor or level. |
   | Building | Select the building that the floor is in. |
   | Main level | Select this check box if this floor is the main level of the building. |
   | Abbreviation | Enter an alphanumeric string to identify the level the floor is on. For example, enter <kbd class="ph userinput">G</kbd> for garage or <kbd class="ph userinput">3</kbd> for the third floor. |
   | Assignable area | Displays only the area of the floor that is assignable to users. |
   | Usable area | Enter only the area of the floor that is available for the creation of spaces. |
   | Gross area | Enter the total area of the floor, including non-usable and non-assignable spaces. |
   | Area unit | Select the unit used for defining the space size: square feet or square meters. Note: The Area unit assigned to all spaces must be consistent for the rollup calculations to work properly. See [Space roll up calculations](https://www.servicenow.com/docs/Jkwpecv2_lueRN6X3agrEg "The Facilities Service Management application can roll up occupancy, area, and usage information from lower to higher levels in the space hierarchy. Roll ups apply to spaces that are designated as 'occupiable'. The occupancy values from that space are rolled up to the level above them."). |
   | Current occupancy | Displays the number of users currently associated with the space. Calculation is generated using business rules on the Associated User \[m2m_fm_user_to_space\] table. Note: This field depends on the Occupiable option being selected. |
   | Max occupancy | Displays max occupancy of the floor based on rollup calculations from the spaces below it. Note: This field depends on the Occupiable option being selected. |
   | Percent occupied | Displays the percentage of total space occupied on this floor based on rollup calculations from the spaces below it. Note: This field depends on the Occupiable option being selected. |
   | Utilization min | Enter a number to define the minimum level of utilization for the floor or level. |
   | Utilization max | Enter a number to define the maximum level of utilization for the floor or level. |
   [Table 1. Level form]

   {#t_AddOrEditAFloorOrLevel__table_FloorForm}
4. Click Save and the Related Links section displays.
   * Show Floor Plan: Click to display a floor plan of the selected floor.
   * View Facilities Schedule: Click to create a facilities schedule blackout and prevent work from being performed in a defined area for a scheduled time period.
   {#t_AddOrEditAFloorOrLevel__choices_g1m_g1m_gy} {#t_AddOrEditAFloorOrLevel__fac_save1}
{#t_AddOrEditAFloorOrLevel__fac_save1}
5. The Facility Spaces section displays with a list of spaces that are part of the floor or level. Click New to add a facility space or click a facility space to edit. {#t_AddOrEditAFloorOrLevel__fac_save3}
{#t_AddOrEditAFloorOrLevel__fac_save3}
6. Continue with one of the following options.

   | Option | Action |
   | To add the floor | * Click Submit. {#t_AddOrEditAFloorOrLevel__ul_qbs_zp4_ht} |
   | To update the floor details | * Click Update. {#t_AddOrEditAFloorOrLevel__ul_rbs_zp4_ht} |
   |-|-|

   {#t_AddOrEditAFloorOrLevel__choicetable_pbs_zp4_ht}
{#t_AddOrEditAFloorOrLevel__fac_save}

*[\>]: and then