Configuring Knowledge Center

  • Release version: Zurich
  • Updated October 22, 2025
  • 1 minute to read

    • For using the Knowledge Center, the admin must enable system properties and configure the features that enable agents to use its generative AI skills within their application workspace.

    The first step in configuring the Knowledge Center involves enabling the following system properties:
    • sn_km_center.glide.knowman.ece.enable
    • sn_km_center.glide.knowman.enable
    • sn_km_center.glide.knowman.redirect.enable

    For more information, see Enable system properties for Knowledge Center

    Configure how agents use Knowledge Center to generate, edit, and optimize knowledge articles. Refer the following: