Enable Advanced view for Outlook Actionable Message definition

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Enable the advanced view to customize the actionable message as per the requirement for Microsoft Outlook.

    Before you begin

    Role required: oam_admin

    Procedure

    1. Navigate to All > Actionable Messages > OAM Definition.
    2. Choose one of the following:
      Table 1. OAM definition
      Option Action
      Request Click OAM Request Approval
      Request Item Click OAM RITM Approval
      Change Click OAM Change Approval
    3. Click Advanced OAM under Related Links.
    4. In the OAM Definition form, perform the following actions:
      1. Modify the script as required.
      2. Click Update.