Knowledge Center article editor

The Knowledge Center article editor has editing tools that help in formatting knowledge article content such as text, images, and media.

The toolbar within the article editor contains an array of icons that enable you to edit and format the text content of your knowledge article. You can also use the editor to add images, links, audio, and video to the knowledge article.

You can perform the following functions using the article editor:

• Review and edit knowledge article record metadata such as short description (title), knowledge base, and valid to date.
• Preview the article layout on different screen views such as desktop, mobile, and tablets.
• Toggle component outlines, undo, or redo changes and clear the content.
• Drag blocks of columns, text, images, and video into the editing area and format them using settings.
• Use inline text formatting tools such as bold, alignment, font, color, headings, links, and lists to enhance content presentation.
• Use Now Assist for AI-powered content creation and editing, including open prompt commands for text manipulation.
• Use article templates for layout/sections and form templates for default content.