Administering data ingestion and model alignment with API Insights

The Overview tab in the API Insights workspace provides a centralized view of data ingestion activities and integration health.

Access the API Insights Overview tab

To access the Overview tab, navigate to Workspaces > API Insights. The Overview tab opens by default.

Required roles

CMDB administrators can access the Overview tab within the API Insights workspace to monitor incoming API data, evaluate alignment with the data model, and take action on misaligned or incomplete data to verify consistent and accurate CMDB records. They can view and resolve errors in connections when importing API data into CMDB using Service Graph Connectors and adjust data based on clustering recommendations.

Note:

As a user with the sn_cmdb_admin role, you need additional roles such as ml_report_user and cmdb_inst_admin to access some of the features and data.

Features

Access the various cards on the Overview tab to gain insights on the API data available in your organization.

Note:

Select a segment or count on a chart to open the KPI Details page and analyze how a specific metric trends over time. To learn more about the KPI Details feature, see KPI Details.

Table 1. Overview tab features for CMDB administrators

Feature	Description	Required roles
Search APIs	API search within the organization to locate specific APIs for review or management.	sn_cmdb_admin
Connection status	Total count of active API connections and processing errors. Provides insight into the status of API connections and highlights any processing issues to verify reliable data ingestion. Active connections Total number of installed connections with active import schedules. Select the count to view installed connections. Errors Total number of processing errors for installed connections.	sn_cmdb_admin and cmdb_inst_admin
API clustering recommendations	Number representing the current clustering recommendation, based on the data model recommendation settings. See Configure data model recommendations for API clustering in API Insights.	sn_cmdb_admin, ml_report_user, and platform_ml_read
APIs by discovery source	Total count of discovered APIs grouped by source. Provides insight into the discovery methods of APIs across your organization.	sn_cmdb_admin
APIs by life cycle	Total count of APIs grouped by life cycle stage as Operational, Deploy, or End of Life. Provides visibility into API readiness and maintenance status across your organization.	sn_cmdb_admin
APIs by type	Total count of APIs categorized by protocol or communication type. Includes technologies such as REST, GraphQL, and SOAP, providing insight into the integration styles and interoperability across your organization.	sn_cmdb_admin
APIs by environment	Count of APIs deployed in each environment. Highlights distribution across Development, Test, and Production stages, enabling monitoring of deployment progress and assessment of risk exposure.	sn_cmdb_admin
APIs by ownership group	Total count of APIs categorized by assigned ownership group. Groups APIs by managing team or function, as defined by an enterprise architect administrator with the sn_api_insights_ws.api_mgmt_architect_admin role in settings. For more information on setting an ownership group, see Configure settings to manage APIs in API Insights.	sn_cmdb_admin
APIs missing data	Count of APIs missing key attributes, including business context, ownership group, product model, or design. Each bar represents a key attribute and indicates the number of APIs missing the attribute. Color coding indicates the severity of missing data: Red More than 50% of APIs are missing the attribute. Yellow Between 10% and 50% of APIs are missing the attribute. Green Less than 10% of APIs are missing the attribute. Use the visual indicator to prioritize remediation efforts based on data completeness. Select a bar in the bar chart to start the remediation process. See Identifying and remediating missing API data in API Insights.	sn_cmdb_admin
APIs by business application	Count of APIs linked to business applications. Enables tracking of API connections to business applications to improve integration after connections are established.	sn_cmdb_admin
Connections overview	Summary of the status and activity of API data connections using Service Graph Connectors, including counts of successful, failed, or unknown connection tests, recent import success rate, and the number of connections currently processing data imports.	sn_cmdb_admin and cmdb_inst_admin