View the status of API data connections in API Insights

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • View the status of your API data connections using Service Graph Connectors, including success rates, processing status, and ongoing executions.

    Before you begin

    Role required: sn_cmdb_admin and cmdb_inst_admin

    Procedure

    1. Navigate to Workspaces > API Insights.
    2. In the Connections overview section of the Overview tab, access the various cards to gain insights on the performance of Service Graph Connectors.
      Table 1. Connections overview
      Card Description
      Connections status Percentage of connections tested successfully based on connection status, with the count of success, error, and unknown statuses.
      Processing status Percentage of connections for which all data import runs in the last import execution were successful, with the count of success and error statuses.
      Ongoing executions Number of connections where data import execution is currently in progress.
    3. From the Connection column, select a connection.
    4. On the connection record page, select a tab to view more information about the selected connection.
      Table 2. Connection record details
      Tab Description
      Details Connection information, such as the connection name and credentials associated with the connection.
      Connection properties Properties configured for the connection.
      Data sources Data sources associated with the connection, specifying what data is being retrieved or synchronized.
      Import schedules Scheduled imports for the connection, including parent schedule, data source, timing and frequency of data retrieval.
      Errors Error related to the connection.