API Service Graph Connector for MuleSoft

Release version: Zurich

Updated March 12, 2026

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Summary of API Service Graph Connector for MuleSoft

The ServiceNow® API Service Graph Connector for MuleSoft enables customers to import API details from MuleSoft Anypoint Platform applications into the Configuration Management Database (CMDB). This integration helps maintain a comprehensive and normalized inventory of APIs, enhancing visibility, governance, and collaboration across your API estate without requiring direct access to the MuleSoft platform.

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Key Features

Imports API data into a normalized data model ensuring consistency across technologies.
Provides the API Insights workspace, a centralized interface for analyzing and interacting with API data.
Supports ServiceNow versions Xanadu, Yokohama, and Zurich.

Use Cases

Maintain an end-to-end inventory of exposed and backend APIs, including usage and ownership details.
Create and visualize relationships among API managers, runtime deployments, and gateway instances to understand dependencies and service impacts.
Track managed APIs across multiple MuleSoft organizations and environments, monitoring activity, deployment, and operational status.
Address API endpoint vulnerabilities and security incidents, supporting compliance requirements.
Identify impacted endpoints during backend service changes or failures to enable proactive incident management and faster resolution.

Configuration

Configure the connector using the SGC Central view within the CMDB Workspace. SGC Central allows for discovery, installation, and full lifecycle management—including creating, editing, monitoring, and debugging of connections. This approach simplifies ongoing connector management. Customers can also schedule periodic data pulls from MuleSoft Anypoint Platform applications.

Data Integration and Mapping

Data from MuleSoft Anypoint Platform is mapped and transformed into CMDB Configuration Item (CI) classes using the Robust Transform Engine (RTE) and inserted using the Identification and Reconciliation Engine (IRE). The connector processes multiple data sources such as Gateway, Managed API, Frontend and Backend, and API Deployments, storing them in respective staging and target tables within the CMDB.

For visibility into data mappings, customers can use the IntegrationHub ETL application, which facilitates understanding and customization of the data integration process.

Use the ServiceNow® API Service Graph Connector for MuleSoft to import API details from a MuleSoft Anypoint Platform application into the Configuration Management Database (CMDB).

Request apps on the Store

Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Key features

Import data into a normalized data model for consistency across other technologies.

The API Insights workspace provides a centralized interface where you can analyze and interact with API data, without needing direct access to a MuleSoft Anypoint Platform application, enhancing visibility, governance, and collaboration across the API estate. To learn more, see API Insights.

Supported ServiceNow versions

Xanadu
Yokohama
Zurich

Use cases

You can use the API Service Graph Connector for MuleSoft to:

Maintain an end-to-end inventory of exposed and backend APIs, identifying what APIs are published, used, and by whom.
Create relationships between API managers, runtime deployments, and gateway instances to understand service dependencies and identify impact when services change or fail.
Track all managed APIs across multiple MuleSoft organizations and environments, identifying which APIs are active, deployed, and their operational status.
Address vulnerabilities and security incidents related to API endpoints and create compliance requirements.
Identify impacted endpoints when backend services change or fail, enabling proactive incident management and faster resolution times.

Configuring a connection for the connector

You can configure a connection for the connector by using the SGC Central view in the CMDB Workspace. The SGC Central view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see Configure API Service Graph Connector for MuleSoft using SGC Central.

Data mapping

Data from the MuleSoft Anypoint Platform data sources is mapped and transformed into the CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the CMDB using the Identification and Reconciliation Engine (IRE).

When you complete setting up the connection, you can configure the integration to periodically pull data from a MuleSoft Anypoint Platform application.

The following table lists the data sources in the order they run, the staging tables, and the target tables as CMDB CI and non-CMDB classes for a MuleSoft Anypoint Platform application.

Table 1. Data mapping for MuleSoft Anypoint Platform
Data source	Staging table	Target tables
Gateway	Gateway [sn_mulesoft_gateway]	Anypoint API Gateway
API Manager	Managed API [sn_mulesoft_managed_api]	Managed API Key Value [cmdb_key_value]
Frontend And Backend	Frontend And Backend [sn_mulesoft_frontend_and_backend]	Frontend Backend
API Deployments	API Deployments [sn_mulesoft_api_deployments]	API Deployment Data Service Instance

For more information on where data is saved when pulling data from a MuleSoft Anypoint Platform application, see Target tables for storing API Service Graph Connector for MuleSoft data.

You can use the IntegrationHub ETL app to view the data maps. See IntegrationHub ETL for more information.