Exploring CMDB Coverage

  • Release version: Zurich
  • Updated March 1, 2026
  • 2 minutes to read
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    Summary of Exploring CMDB Coverage

    CMDB Coverage addresses the challenge organizations face in determining the completeness of their Configuration Management Database (CMDB) data. It automates the measurement of CMDB discovery completeness by correlating IP addresses from IP Address Management (IPAM) systems with discovered configuration items (CIs). This helps identify gaps and ensures compliance with enterprise standards.

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    Key Features

    • Reconciliation and Correlation: Correlates IPAM data with discovered CIs to identify missing data.
    • Continuous Coverage Tracking: Monitors and tracks the completeness of discovery data.
    • Discovery Schedule Gap Detection: Compares IPAM subnet data with scheduled discovery ranges to highlight missing ranges.

    Key Outcomes

    • Identify Gaps: Detect discrepancies between IPAM data and scheduled discoveries.
    • Understand Completeness: Gain insights into the completeness of CMDB discovery data.
    • Analyze IP Address Usage: Determine the status of IP addresses (free, reserved, allocated) per subnet.
    • CMDB Coverage Dashboard: Visualize infrastructure coverage and the mapping of IP addresses to CIs, along with discovery gaps.

    CMDB Coverage Users

    Different roles have specific capabilities within CMDB Coverage:

    • sncmdbadmin: Can configure the application and manage records in various tables.
    • sncmdbuser: Can view data and dashboards but do not have configuration rights.

    Next Steps

    To learn more about configuring and using CMDB Coverage, you can explore additional resources on configuring CMDB Coverage and using the CMDB Coverage dashboard.

    Learn about CMDB Coverage and review the benefits it can provide for users in your organization.

    CMDB Coverage overview

    Organizations often can't identify whether their CMDB data is complete despite using discovery tools because the discovery data and IPAM data aren't correlated. CMDB Coverage provides an automated solution that continuously measures CMDB discovery completeness by correlating IP addresses from IPAM systems with discovered configuration items (CIs).

    The CMDB Coverage application includes the following features:
    • Reconciliation and correlation of IPAM data with discovered configuration items (CIs).
    • Identification of missing data and highlighting the gaps in IP address coverage to ensure compliance with enterprise standards.
    • Continuous coverage tracking.

    • Discovery schedule gap detection, where the IPAM subnet data is compared to the scheduled discovery ranges (IPv4 and IPv6 addresses) to identify missing scheduled discovery ranges.

    Supported versions

    Supported ServiceNow versions:
    • Zurich
    • Australia

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    CMDB Coverage users

    Table 1. CMDB Coverage user roles
    User role Description
    sn_cmdb_admin Users with the sn_cmdb_admin role can configure the application. These users can create, read, write, and delete records in the following tables:
    • CMDB Coverage Initialization Tracker [sn_cmdb_ip_cov_init_tracker]
    • Binary IP Address [sn_cmdb_ip_cov_binary_ip_address]
    • IP Coverage CI Table Configuration [sn_cmdb_ip_cov_ci_config]
    • IP Address Staging [sn_cmdb_ip_cov_ip_staging]
    • Discovery schedule gap [sn_cmdb_ip_cov_discovery_schedule_gap]
    • Discovery schedule gaps to allocated IP [sn_cmdb_ip_cov_m2m_discovery_schedule_gap]
      Note:
      The sn_cmdb_ip_cov_m2m_discovery_schedule_gap table is not populated by default. For information about how to populate data in this table, see Custom system property.
    sn_cmdb_user Users with the sn_cmdb_user role can read the data in the tables and view the dashboard.​

    CMDB Coverage benefits

    Table 2. CMDB Coverage benefits
    Benefit Feature

    Identify potential gaps between IPAM data and what is scheduled to be discovered in the configured discovery tools.

    Find missing IPAM IP addresses in discovery

    Understand the completeness of the CMDB discovery data.

    Reconcile and correlate IPAM data with discovered CIs

    Identify the number of free, reserved, and allocated IP addresses per subnet.

    Analyze IP address usage per subnet

    CMDB Coverage dashboard

    The CMDB Coverage dashboard provides the following information:
    • Infrastructure coverage: The percentage of allocated IP addresses that are associated with CIs in the CMDB. The total coverage count and coverage gap count are displayed.
    • IP-to-CI association​: Breakdown of how allocated IP addresses map to CMDB CIs. The distribution across single match, multiple matches, and no match categories are displayed.
    • Discovery schedule gap count​: The number of allocated IP addresses that exist in IPAM but are not covered by any active discovery schedule.
    • Network coverage
      • Total number of networks: The number of operational managed networks that are configured in the CMDB.
      • Total number of subnets​: The number of operational IP network subnets that are defined in the CMDB.
      • Total number of IP address​es: The number of allocated IP addresses that are imported from IPAM sources.
    • Discovery schedule gap
      • Missing IP addresses (Allocated IPs without discovery schedule): The number of allocated IP addresses from IPAM that are not covered by any active discovery schedule, indicating potential gaps in discovery coverage.
      • Percentage of missing IP addresses: The percentage of total allocated IP addresses that lack discovery schedule coverage.

    What to explore next

    To learn more about configuring and using CMDB Coverage, see: