Exclude relationships from the relations formatter view

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Create a list of relationships that should not appear in the relations formatter view on CI forms.

    Before you begin

    Role required:
    • To view the relationship type exclusion list — itil
    • To create, update, or delete the relationship type exclusion list — itil_admin

    Procedure

    1. Navigate to All > Configuration > Relationships > Relationship Type Exclusion List.
    2. In the CI Relation Filters list view, click New.
    3. Fill out the CI Relation Filter form to specify the relationship that you want to exclude from view.
    4. Click Submit.
      Excluded relationships do not appear in the relations formatter view on CI forms.