Activate Multi Provider Document Services Framework

You can activate the Multi Provider Document Services Framework plugin (com.snc.multiprovider_documents) for Document Services if you have the admin role.

Before you begin

Role required: admin

About this task

The following items are installed with the Multi Provider Document Services Framework:

• Plugin
• Roles
• Tables

Procedure

1. Navigate to All > System Applications > All Available Applications > All.
2. Find the Multi Provider Document Services Framework plugin (com.snc.multiprovider_documents) using the filter criteria and search bar.

   You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select Install to start the installation process.
   Note:

   When domain separation and delegated Admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

   You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.