---
sourceDocument: Zurich ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create or modify an e-signature template

# Create or modify an e-signature template {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create or modify an e-signature template to define an electronic document and
signature configuration for use in task forms.

## Before you begin

Role required: sn_esign.admin or sn_esign.config_manager

Each template is associated with a document type such as a managed document or
knowledge article, and you can configure the template so that the signatory is
required to sign the document with their typed or drawn signature, credentials, or
as an acknowledgment.

## Procedure

1. Navigate to AllE-signatureE-signature template.
2. Click New or open a record.
3. Fill in the fields on the form.  
   {#configure-e-signature-configuration__table_ywy_fhh_wgb__entry__2}

   | Field | Description ||
   |-|-|-|
   | Name | Name of the e-signature template. ||
   | Task table | Task table that the e-signature template is associated with. ||
   | Document type | Document type of the e-signature template. Select one of the following: * HR document template: Make sure that the Task table field is set to HR Task \[sn_hr_core_task\]. The HR document template that the signatory will sign is selected on the HR case form. See [Select an HR document template for an e-signature task](https://www.servicenow.com/docs/access?context=select-hr-document-template-for-e-signature-task&version=zurich&pubname=zurich-employee-service-management&ft:locale=en-US) for more information. * Knowledge article: In the Knowledge article field, select the knowledge article that the signatory will sign. * Managed document: In the Managed document field, select the managed document that the signatory will sign. {#configure-e-signature-configuration__ul_cmw_btp_vbc} ||
   | Signature type | Signature type of the e-signature template. Select one of the following: * Acknowledgment: The signatory acknowledges the document by accepting and completing the task. Note: This option is not available for HR document templates. * Credential: The signatory signs the document with their credentials. Note: This option is not available for HR document templates. * Signature: The signatory signs the document with their typed or drawn signature. {#configure-e-signature-configuration__ul_tkw_ntp_vbc} ||
   | Acknowledgment text | Adds a check box with accompanying acknowledgment text that the user must select before the signing is completed. This option can be used with any signature type. Note: Acknowledgment text is limited to 1,000 characters. ||
   [Table 1. E-signature template form]

   {#configure-e-signature-configuration__table_ywy_fhh_wgb}
4. Click Submit or Update.

## What to do next

You can use the e-signature template in task forms to request electronic signatures from users.

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