Run Instance Data Replication diagnostics

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Verify the status of services and the connection between your instance and the Instance Data Replication (IDR) message queue.

    Before you begin

    Role required: admin or idr_admin

    Procedure

    1. Navigate to All > Instance Data Replication > Diagnostics.
      The dashboard loads and the IDR diagnostic tests run automatically.
    2. View the following diagnostic tests.
      OptionDescription
      Certificate Management Service Checks the status and setup of your certificate management service.
      Note:
      IDR requires a certificate management service to be up and running.
      EJBCA Service Status Checks the status and setup of the EJBCA service as part of the Key Management Framework (KMF) health.
      Hermes Enabled Checks whether the Hermes Messaging Service is available.
      Hermes Cluster Configuration Checks the status of the Hermes cluster.
    3. Test the connection to the message queue and confirm the replicator is working by selecting Run Message Queue Connection Test.
      A test message is sent to and received from the Hermes cluster.

    Result

    The resulting messages validate enabled services or the connection to the message queue.