---
sourceDocument: Zurich ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure the preview text setting for a standard article template

# Configure the preview text setting for a standard article template {#ariaid-title1}

Release version: Zurich  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the preview text setting to customize the default preview text for a
standard article template.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem DefinitionScript Includes.
2. On the Script Includes page, in the Name field, enter <kbd class="ph userinput">ArticleTemplateUtilSNC</kbd>.
3. Open the ArticleTemplateUtilSNC record.
4. On the ArticleTemplateUtilSNC page, copy the following code from the Script field.  

       setPreviewTextForStandardArticle: function(){
                     return null;
              },

5. On the Script Includes page, in the Name field, enter <kbd class="ph userinput">ArticleTemplateUtil</kbd>.
6. Open the ArticleTemplateUtil record.
7. On the ArticleTemplateUtil page, modify the code in the Script field by pasting the copied code as shown.  

       var ArticleTemplateUtil = Class.create();
                        ArticleTemplateUtil.prototype = Object.extendsObject(ArticleTemplateUtilSNC,{
                        type: 'ArticleTemplateUtil',
       		    setPreviewTextForStandardArticle: function(){
                                return null;
                        },
                        });

8. In the Script field, remove `null` and enter a preview text.
9. Select Update.

## Result

The modified preview text displayed on the standard article template selector.

## Example

The following code is modified to show custom preview text. You can also include HTML tags to modify the appearance of preview text.

    var ArticleTemplateUtil = Class.create();
                     ArticleTemplateUtil.prototype = Object.extendsObject(ArticleTemplateUtilSNC,{
                     type: 'ArticleTemplateUtil',
    		    setPreviewTextForStandardArticle: function(){
                             return 'Demo for standard article';
                     },
                     });

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