Provide access to Live Feed from CMS pages

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • You can provide access to Live Feed from pages built in the Content Management System (CMS). For example, allow an end user to access your company feed via the ESS portal.

    Before you begin

    Role required: content_admin or admin

    About this task

    The ESS Portal template includes the Portal - Live page and Live Feed dynamic blocks. To provide access to Live Feed from CMS pages, add the Live Feed dynamic block to a CMS page or include Portal - Live page in a site.

    Procedure

    1. Navigate to Content Management > iFrames.
    2. Click New.
    3. Enter the iFrame block details.
      Table 1. iFrame block fields
      Field Description
      Name Enter a unique name such as Live Frame.
      Frame Name Enter a frame name, such as live_frame.
      URL

      https://INSTANCE/live_feed.do?sysparm_doctype=true

      where INSTANCE is your instance URL (example, [instance name] .service-now.com)
      Application Displays scoping information.
      Sizing Select Fixed Size and enter height and width pixel dimensions according to the page where you plan to display the feed (for example, width of 1024 and height of 768).
    4. Click Submit.
    5. Add the block to a page.