Configure OAuth entity for Notify Cisco Webex

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Configure the Cisco Webex as an OAuth provider and allow the ServiceNow instance to request OAuth 2.0 tokens.

    Before you begin

    Role required: notify_setup_admin

    Procedure

    1. Navigate to All > System OAuth > Application Registry.
    2. Select Cisco Webex Teams spoke.
    3. Update the following values in the application registry.
      • Client ID: Paste the client ID generated while creating the Cisco integration app.
      • Client Secret: Paste the client secret generated while creating the Cisco integration app.
      • Redirect URL: Provide your instance details of your ServiceNow instance. The URL should be of the format "http://<instance_url>/oauth_redirect.do" where <instance_url> is your instance URL.
    4. Select Update.
    5. Select OAuth Entity Scopes tab.
      The following scopes are available by default:
      • meeting:admin_participants_read
      • meeting:admin_schedule_read
      • meeting:admin_schedule_write
      • spark:all