Make Notify Cisco Webex Connector as default communication channel

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Make Notify Cisco Webex Connector as a default communication channel to initiate a meeting to resolve the major incidents.

    Before you begin

    Role required: notify_setup_admin

    Procedure

    1. Navigate to All > Notify > Provider Selector.
    2. Select New.
    3. On the form, fill in the fields.
      Table 1. Provider Selector
      Field Description
      Name Name of the provider you are adding.

      For Example, Notify Cisco Webex.

      Order Order in which this provider appears when multiple providers are configured.
      Source table The table to which Notify Cisco Webex must be added.

      For Example: incident.

      Active Option for indicating whether Notify Cisco Webex as a provider is active.
      Default

      Option for making Notify Cisco Webex the default provider if other notify providers like Zoom or Twilio are configured.

      Enable the default option.

    4. Select Submit.
    5. Select the newly created service provider.
    6. In the Provider Selector Choices section, select New.
      1. Select Webex as the conference provider.
    7. Select Submit.