---
sourceDocument: Zurich ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Set up Search CMDB

# Configure the Search CMDB agentic workflow {#ariaid-title1}

* Release version: Zurich
* 
* Updated October 15, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Review and configure the settings of the Search CMDB agentic workflow.

## Before you begin

Agentic workflows and their AI agents use [role masking](https://www.servicenow.com/docs/access?context=aia-role-masking&version=zurich&pubname=zurich-intelligent-experiences&ft:locale=en-US) to determine which users can access them. Ones installed with your applications have specific roles that come included with the application. If you select Users with specific roles for user access, you must configure the security controls to include these roles. For the instructions to change the security controls, see [Define security controls for an agentic workflow](https://www.servicenow.com/docs/access?context=define-sec-controls-aw&version=zurich&pubname=zurich-intelligent-experiences&ft:locale=en-US).

Role required: admin

## Procedure

1. Activate the Query Generation skills as described in [Query Generation skills](https://www.servicenow.com/docs/access?context=enable-query-generation&version=zurich&pubname=zurich-now-intelligence&ft:locale=en-US).
2. Index the CI data.
   1. Navigate to Query GenerationIndexed Sources.
   2. Open the two records and select Index all tables or Index table.
{#na-cmdb-config-search-cmdb-aw__steps_wkc_m2x_2dc}
**Related tasks**   

* [Use ServiceNow Otto to search the CMDB](https://www.servicenow.com/docs/qrljsZyjhW8h1aBmjnljaw "The Search CMDB agentic workflow enables you to search for CIs by specifying any of several attributes of the CIs of interest. The workflow accepts your natural language request, verifies your search goal, and then, depending on the information you provided, generates a keyword search, a single-table search with dot walks, or a multi-table search that involves relationship navigation. The workflow can infer CI relationship data to generate an appropriate query.")

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