Types of catalog items

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Service Catalog offers a few types of catalog items.

    The basic Service Catalog item types include:

    • Record producers: giving alternative ways of adding information such as Incidents via the service catalog.
    • Order guides: to group multiple catalog items in one request.
    • Content Items: catalog items which provide information instead of goods or services.
    • Standard catalog items