Save a draft of a catalog item

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Save a draft of a catalog item while requesting it on the Employee Center, Service Portal, and Now Mobile.

    Before you begin

    Role required: requester

    About this task

    If enabled, save the draft if you don't want to discard the form and edit it later. For example, this procedure explains how you can save a draft in Employee Center.

    For information about enabling Save as Draft, see Catalog Item form.

    Procedure

    1. Navigate to All > Employee Center > IT.
    2. Select the item that you want to request and start filling the form.
    3. If you want more information to fill the form and want to save it, select Save as Draft.

      Your draft is saved. You can access the saved drafts from the My Request widget in the Drafts tab.

      If you open a new but the same item to request, and the draft of the item is already saved, you get a message stating that the draft of this item exists. If you want to save the draft of this new item as well, you must give a unique name to this item in the Save as draft field, and select Save.

      The Drafts tab shows all the draft items related to the same item name.

    4. Open a draft item that you want to edit, and if you still don't want to submit it, select Update draft or if you want to submit it, select Submit.