---
sourceDocument: Zurich ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure Service Catalog cart

# Configure Service Catalog
cart widgets {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can configure widgets for the shopping cart, catalog items, and order
guides.

## Before you begin

Role required: admin

## About this task

<br />

## Configure order guide widgets {#ariaid-title2}

You can customize the widget that provides details of the current catalog item on an
order guide or wizard.

### Before you begin

Role required: admin, catalog_admin

### About this task

Order guide cart widget is visible when an order guide item is ordered.

### Procedure

1. Navigate to AllService CatalogCatalog DefinitionsMaintain Cart Layouts.
2. Open the Item Ordering Widget (Order Guide) record.
3. You can add/remove components and rename widget title.
4. Click Update.  
   Figure 1. Cart widget displayed for an order guide item  
   Note:  
   By default, order guides use a two-step process, and catalog items use a one-step checkout process. If you configure the checkout process, keep in mind that order guides and catalog items provide different cart experiences if they use different checkout processes.

## Configure catalog item widgets {#ariaid-title3}

You can customize widgets that appear for catalog items.

### Before you begin

Role required: admin, catalog_admin

### About this task

Both shopping cart and item ordering widgets are visible on the standard catalog page
and any ESS catalog page. The shopping cart widget is also available in additional
locations, such as the catalog homepage.

### Procedure

1. Navigate to AllService CatalogCatalog DefinitionsMaintain Cart Layouts.
   1. Open the Item Ordering Widget record to modify the widget for ordering item.
   2. Open the Shopping Cart Widget record to modify the widget for shopping cart.
   {#t_ConfigOTMAndShopCartWidget__substeps_kn4_tnx_5w}
2. You can add/remove components, buttons, rename widget title and button labels.
3. Click Update.  
   Figure 2. Item ordering and shopping cart widgets

*[\>]: and then