Service Graph Connector for Microsoft Defender Endpoint
Summarize
Summary of Service Graph Connector for Microsoft Defender Endpoint
The Service Graph Connector for Microsoft Defender Endpoint enables you to integrate data from machines secured by Microsoft Defender for Endpoint into your ServiceNow instance. This connector supports Microsoft Defender for Endpoint Plans 1 and 2 and is compatible with ServiceNow versions Washington DC, Xanadu, and Yokohama.
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Key Features
- Data Integration: Automatically pulls detailed machine-related data from the Microsoft Defender for Endpoint security solution into the ServiceNow CMDB.
- Configuration Management: Use the SGC Central view to install and configure the connector, managing the lifecycle of connections effectively.
- Monitoring Dashboard: The CMDB Integrations Dashboard provides insights into the status and errors of all integrations, allowing for effective monitoring of Microsoft Defender for Endpoint data flows.
- Data Mapping: The Robust Transform Engine (RTE) ensures that data is accurately mapped to ServiceNow CMDB classes, while the Identification and Reconciliation Engine (IRE) manages data insertion.
Key Outcomes
By utilizing the Service Graph Connector, ServiceNow customers can enhance their security operations with real-time data from Microsoft Defender for Endpoint, enabling improved incident response and asset management. After upgrading to version 1.2.0, users must migrate data from the Server CI class to the Computer CI class for optimal performance. The integration allows for periodic data pulls, ensuring the CMDB remains up-to-date with the latest security information.
Use the Service Graph Connector for Microsoft Defender Endpoint to pull data from machines protected by the Microsoft Defender for Endpoint security solution into your ServiceNow instance.
Request apps on the Store
Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Supported versions
- Supported Microsoft Defender for Endpoint versions:
- Microsoft Defender for Endpoint Plan 1
- Microsoft Defender for Endpoint Plan 2
- Supported ServiceNow versions:
- Washington DC
- Xanadu
- Yokohama
Use cases
The ServiceNow Security Operations applications have features that interact with the Service Graph Connector to gain insights into machines utilizing the Microsoft Defender for Endpoint security solution.
Important Information for upgrading Service Graph Connector for Microsoft Defender Endpoint
After you upgrade to Service Graph Connector for Microsoft Defender Endpoint 1.2.0, migrate data from the Server [cmdb_ci_server] CI class to the Computer [cmdb_ci_computer] CI class. For more information, see the Service Graph Connector for Microsoft Defender Endpoint - Data migration after upgrade to version 1.2.0 [KB2096769] article in the Now Support Knowledge Base.
Configuring a connection for the connector
CMDB integrations dashboard
The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring Microsoft Defender for Endpoint integrations in the CMDB Integrations Dashboard, see Using the CMDB Integrations Dashboard.
Data mapping
Data from the Microsoft Defender for Endpoint data source is mapped and transformed into the ServiceNow CMDB configuration item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE).
When you complete setting up the connection, you can configure the integration to pull data periodically from the machines utilizing the Microsoft Defender for Endpoint security solution.
- SG-Defender Machines
- Imports all the machine-related data from the machines utilizing the Microsoft Defender for Endpoint security solution, loads the imported data in the SG-Defender Machines [sn_defender_integ_sg_defender_machines] staging table, and then populates the following target tables:
- IP Address [cmdb_ci_ip_address]
- Software Installation [cmdb_sam_sw_install] (If the Software Asset Management (SAM) application is installed.)
- Software Instance [cmdb_software_instance] (If the SAM application is not installed.)
- Software [cmdb_ci_spkg] (If the SAM application is not installed.)
- SG-Defender Machines Related [sn_defender_integ_sg_defender_machines_related]
- Network Adapter [cmdb_ci_network_adapter]
- Computer [cmdb_ci_computer]
- Windows Server [cmdb_ci_win_server]
For more information on where data is saved when pulling data from the Microsoft Defender for Endpoint security solution, see CMDB classes targeted in Service Graph Connector for Microsoft Defender Endpoint.
You can use the IntegrationHub ETL app to view the data maps. See IntegrationHub ETL for more information.