---
sourceDocument: Zurich ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Accessing connection details

# Accessing the connection details of Service Graph Connector for OpenTelemetry {#ariaid-title1}

* Release version: Zurich
* 
* Updated February 27, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can access the connection details of the Service Graph Connector for OpenTelemetry in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.  
Important:  
Starting with the Australia release, Service Graph Connector for OpenTelemetry is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

With the CCF, you can access all the connections used by the Service Graph Connector for OpenTelemetry. The connection details include the connection alias, connection properties, data sources, and scheduled data imports associated with a connection. You can also test the connection.

## Access the details of an OpenTelemetry connection {#ariaid-title2}

Access the details of an OpenTelemetry connection configured for the Service Graph Connector for OpenTelemetry.

### Before you begin

Important:  
Starting with the Australia release, Service Graph Connector for OpenTelemetry is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

Role required: admin

### Procedure

1. Navigate to AllService Graph ConnectorsOpenTelemetryConnections.
2. From the Name column of the Service Graph Connections list, select a connection.
3. On the Service Graph Connections page, view the connection details such as the connection name, alias, and data sources.
4. Select a related list to view further details of the connection.
5. **Optional:** Select the Test Connection related link to test the connection.
**Related concepts**   

* [Accessing the connection details of Service Graph Connectors](https://www.servicenow.com/docs/T3p8Jht3txMalrnS~Hfwcw "Accessing the connection details of Service Graph Connectors")  
**Related reference**   

* [Service Graph Connector for OpenTelemetry properties](https://www.servicenow.com/docs/Fci7jYFO7KP8cLvP9hnfJA "Service Graph Connector for OpenTelemetry properties")

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