---
sourceDocument: Zurich ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Akamai API Security

# Service Graph Connector for Akamai API Security {#ariaid-title1}

* Release version: Zurich
* 
* Updated June 29, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Service Graph Connector for Akamai API Security

The Service Graph Connector for Akamai API Security enables integration of APIs discovered by Akamai into your ServiceNow instance.
This integration supports API management use cases by bringing detailed API security and risk-related data into the ServiceNow platform, specifically enhancing the new API Insights capability.
Show full answer Show less  
This connector populates the API Component Configuration Item (CI) class with key security attributes such as data types for requests and responses, internet-facing endpoint status, and authentication types. These details facilitate risk assessment and security management of APIs within your CMDB.

## Supported Versions and APIs

* Compatible with ServiceNow versions: Xanadu, Yokohama, and Zurich.
* Supports Akamai API Security REST APIs: /api/v3/apis, /api/v3/sources, and /auth/token.

## Configuration and Management

Use the Service Graph Connector (SGC) Central view within the Service Graph Workspace or CMDB Workspace to install and configure the connector. This interface supports the entire lifecycle of connections, including creation, editing, monitoring, and debugging.

Integration status, results, and errors for Akamai API Security and other CMDB integrations can be monitored centrally via the CMDB Integrations Dashboard provided by the Integration Commons for CMDB app. This dashboard allows filtering by integration, time, or specific runs.

## Data Handling and Mapping

Data from Akamai API Security sources is ingested through staging tables and transformed using the Robust Transform Engine (RTE). It is then inserted into the CMDB using the Identification and Reconciliation Engine (IRE). Key data mappings include:

* **Sources:** Mapped from `snakamaiapisecakamaisources` to `Akamai API Security Sources [snakamaisource]`.
* **API Components:** Mapped from `snakamaiapisecsgaakamaiapicomponent` to the API Component CI class.

Customers can utilize the IntegrationHub ETL app to review and manage these data maps efficiently.

## Data Load Methods

The connector supports both full and delta data loads for API information:

* **Full Load:** Retrieves all API-related data and populates CMDB tables, executed initially and can be scheduled repeatedly by customizing the "Reset Last Run Datetime for SG-Akamai" scheduled script.
* **Delta Load:** Fetches only data changes since the last import and is run on subsequent scheduled imports to optimize performance.

Scheduled script executions can be managed through the `sysautoscript.list` in the ServiceNow navigation filter.

## Practical Benefits for ServiceNow Customers

* Centralizes API security data within ServiceNow CMDB, improving visibility and management of API risks.
* Enables automated, ongoing synchronization of Akamai API Security data, supporting both full and incremental updates.
* Provides monitoring and troubleshooting tools for integration health and data accuracy.
* Supports integration with ServiceNow's API Insights for enhanced API governance and security use cases.  
Use the Service Graph Connector for Akamai API Security to integrate the APIs discovered by Akamai into your ServiceNow instance to support various API management use cases.

## Request apps on the Store {#sgc-integration-akamai__id_lz5_rv1_p4b}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#sgc-integration-akamai__inline-send-to-store}

## Supported versions {#sgc-integration-akamai__section_e3y_lsr_mfc}

* Supported ServiceNow versions:
  * Xanadu
  * Yokohama
  * Zurich
  {#sgc-integration-akamai__ul_hq4_gtq_wtb}
* Supported Akamai API Security REST APIs:
  * /api/v3/apis
  * /api/v3/sources
  * /auth/token
  {#sgc-integration-akamai__ul_e31_1gn_ygc}
{#sgc-integration-akamai__ul_g2n_xfn_ygc}

## Use cases {#sgc-integration-akamai__section_xzf_5ys_nfc}

The Service Graph Connector for Akamai API Security brings data into the new API Insights capability of the ServiceNow platform, enabling the management of different APIs in one instance. The connector adds information discovered by Akamai API Security to the API Component CI class.

The Service Graph Connector for Akamai API Security populates attributes that are security- and risk-related, such as the request and response data types, whether an API endpoint is internet-facing, and the type of
authentication used for the endpoint. These data points enable risk and security use cases to be implemented for API security.

## Configuring a connection for the connector {#sgc-integration-akamai__section_stg_psr_mfc}

Use the SGC Central view in the Service Graph Workspace or CMDB Workspace to install the connector and configure the connection. The view enables you to install and discover connectors and to manage the full life cycle of creating, editing, monitoring, and debugging connections. For instructions, see [Configure Service Graph Connector for Akamai API Security using SGC Central](https://www.servicenow.com/docs/9N_nQPRUUSOrtU6HnwM6Og "Use the playbook available with the SGC Central application to set up the Service Graph Connector for Akamai API Security for pulling in Akamai API Security data into the CMDB.").

## CMDB integrations dashboard {#sgc-integration-akamai__section_fgd_xsr_mfc}

The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs.
You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring Akamai API Security integrations in the CMDB Integrations Dashboard, see [Using the CMDB Integrations Dashboard](https://www.servicenow.com/docs/IUixSNJ4cwA6RQU7ySe_Ew#integration-commons-for-cmdb__section_fxg_lh4_blb).

## Data mapping {#sgc-integration-akamai__section_snx_mtr_mfc}

Data from the Akamai API Security data sources is mapped and transformed into the ServiceNow
CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow
CMDB using the Identification and Reconciliation Engine (IRE).  
The following table lists the data sources, the staging tables, and the target tables as CMDB CI and non-CMDB classes for Akamai API Security.{#sgc-integration-akamai__table_ngb_mss_ygc__entry__3}

| Data source | Staging table | Target tables |
|-|-|-|
| Sources | sn_akamai_api_sec_akamai_sources | Akamai API Security Sources \[sn_akamai_source\] |
| API Component | sn_akamai_api_sec_sga_akamai_api_component | [API Component](https://www.servicenow.com/docs/UI5eHIQhxBz0VPLsZyuI4g#cmdb-akamai-classes__section_vfb_r4n_ygc) [Key Value](https://www.servicenow.com/docs/UI5eHIQhxBz0VPLsZyuI4g#cmdb-akamai-classes__section_uxt_r4n_ygc) |
[Table 1. Data mapping for Akamai API Security]

{#sgc-integration-akamai__table_ngb_mss_ygc}

You can use the IntegrationHub ETL app to view the data maps. See [IntegrationHub ETL](https://www.servicenow.com/docs/7I~75I_3AQ9w21w~V9pBMw "Use the IntegrationHub ETL store app to create and manage ETL transform maps, which integrate third-party data into the CMDB or into non-CMDB tables without compromising the integrity of data. IntegrationHub ETL provides a simplified user interface that guides you through the integration process end-to-end, including a test integration run of sample data.") for more information.

## Scheduled script for full data load {#sgc-integration-akamai__section_yff_hwn_ygc}

The Service Graph Connector for Akamai API Security supports both full load and delta load data ingestion methods. A full data load retrieves all API-related data and populates the corresponding CMDB tables.​ Delta loads fetch
only the data that changed since the previous execution.

During the initial scheduled data import, a full data load is executed. Subsequent data imports perform delta loads​.

To run a full data load on a recurring basis, customize the execution schedule of the Reset Last Run Datetime for SG-Akamai scheduled script based on your requirements. To open the Scheduled Script
Executions table, enter <kbd class="ph userinput">sysauto_script.list</kbd> in the navigation filter.

## Additional resource {#sgc-integration-akamai__section_vlr_vhn_ygc}

[Management API Reference](https://docs.nonamesecurity.com/docs/management-api-references)
**Related concepts**   

* [Service Graph Connectors](https://www.servicenow.com/docs/6G~WFbhojry5prgbgAbTkQ "You can use a Service Graph Connector to import and integrate third-party data into CMDB and non-CMDB tables.")  
**Related tasks**   

* [Configure Service Graph Connector for Akamai API Security using SGC Central](https://www.servicenow.com/docs/9N_nQPRUUSOrtU6HnwM6Og "Use the playbook available with the SGC Central application to set up the Service Graph Connector for Akamai API Security for pulling in Akamai API Security data into the CMDB.")  
**Related reference**   

* [CMDB classes targeted in Service Graph Connector for Akamai API Security](https://www.servicenow.com/docs/UI5eHIQhxBz0VPLsZyuI4g "When you complete setting up the connection, you can configure the integration to periodically pull data from Akamai API Security. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.")

