---
sourceDocument: Zurich Finance and Supply Chain
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/source-to-pay-operations

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Supporting information for ServiceNow Otto for Accounts Payable Operations (APO)

# Supporting information for ServiceNow Otto for Accounts Payable Operations (APO) {#ariaid-title1}

* Release version: Zurich
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Supporting information for ServiceNow Otto for Accounts Payable Operations (APO) includes prerequisites, skill configurations, and related resources.

## Supported versions {#now-assist-apo-supporting-info__section_uhv_5fg_qyb}

The ServiceNow Otto for APO application is supported starting with Zurich.

## Supported user interfaces {#now-assist-apo-supporting-info__section_jps_4gs_dyb}

The ServiceNow Otto for APO application includes the skills that are listed in the following table.{#now-assist-apo-supporting-info__table_odd_d2y_wyb__entry__2}

| Interface | Skill |
|-|-|
| Virtual Agent | * Conversational interface in Now Assist in Virtual Agent. * Track request status {#now-assist-apo-supporting-info__ul_scm_rcq_tcc} |
| Source-to-Pay Workspace | Case summarization for AP fulfillers involves invoice case summarization and inquiry case summarization. |
| Core UI | Record summarization involves invoice case summarization and inquiry case summarization. |
[Table 1. ServiceNow Otto for APO supported interfaces]

{#now-assist-apo-supporting-info__table_odd_d2y_wyb}

## Application information {#now-assist-apo-supporting-info__section_j5w_3dz_byb}

Activate the ServiceNow Otto for APO store app (sn_ap_gen_ai) to use the Case summarization skills.

This store app has the following dependencies:

ServiceNow Otto for Platform (com.sn.now.platform)  
Activate the applications in the following order:

1. ServiceNow Otto for Platform (sn_genai_platform)
2. ServiceNow Otto for APO (sn_ap_gen_ai)
{#now-assist-apo-supporting-info__ol_jt3_xty_fzb}

For more information, see [Configure ServiceNow Otto for Accounts Payable Operations (APO)](https://www.servicenow.com/docs/88KkgM02g9TV4aqCwt3oOw "Configure ServiceNow Otto for Accounts Payable Operations so that AP fulfillers can use generative AI skills in the Source-to-Pay Workspace and in Core UI.").