---
sourceDocument: Zurich Finance and Supply Chain
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/source-to-pay-operations

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Confirm receipt your order your

# Confirm receipt of your order from your mobile device {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Provide confirmation of receipt of the items you ordered that are in pending receipt
state, from your mobile application, so that payment is processed to the supplier
accordingly. If you have not received the complete order, you can confirm receipt of a part
of your order as well with the date when you received them.

## Before you begin

To provide confirmation of receipt of your orders, you
should have received a part of your order at least, if not the complete
order.
Role required: sn_shop.shopper

## Procedure

1. Log in to your instance in the Now Mobile application.
2. Select My Tasks.
3. Open the receipt to-do you want to work with.
4. On the To-do tab, select Pending confirmation.
5. Do one of these actions.

   | Action | Description |
   | Received | Swipe left on the line item, and select Received to confirm receipt of the selected orders. On the Confirm receipt screen, fill in the following fields: * Quantity received: Number of items you received from that order. * Date received: Date when you received the items. {#confirm-receipt-order-mobile__ul_ctg_sqr_flb} |
   | Received (Details screen) | Tap on the line item to view the Details screen with the list of all the items pending deliveries. Select Received to confirm receipt of all the orders. On the Confirm receipt screen, fill in the following fields: * Quantity received: Number of items you received from that order. * Date received: Date when you received the items. {#confirm-receipt-order-mobile__ul_mk3_2pd_wmb} |
   |-|-|

   {#confirm-receipt-order-mobile__choicetable_drb_mxq_flb}  
   You can view your received deliveries in the To-do tab, listed after your pending confirmation tasks. You can also view the details of the purchase that led to the creation of this to-do in the Purchase tab.
6. Tap the Next icon.
{#confirm-receipt-order-mobile__steps_c3v_mn2_vmb}