---
sourceDocument: Zurich Finance and Supply Chain
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/source-to-pay-operations

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Restrict the primary contact role for a contact

# Restrict the primary contact role for a contact from the Supplier Collaboration Portal {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Restrict the primary contact role for a contact to prevent them from accessing all the contacts and tasks in the Supplier Collaboration Portal.

## Before you begin

Role required: sn_slm.contact or sn_slm.admin

## About this task

The Restrict access option is available only to the primary
supplier contact and the supplier administrator.

## Procedure

1. Navigate to the Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.  
   For example, https://example.com/supplier.
2. In the Contacts widget, select a contact to open the contact's profile page.
3. Select Restrict access.  
   The Restrict access dialog box is displayed.
4. In the Comments field, enter the reason why you want to restrict the primary contact role for this contact.
5. Select Submit.

## Result

The Primary contact column is set to false for this contact on the Vendor Contacts page, and the contact no longer has the primary contact role.
**Related concepts**   

* [Managing supplier contacts from the Supplier Collaboration Portal](https://www.servicenow.com/docs/qID4mkF1r9hX6Yb3k9bwSg "Manage and remove contacts, update the contact's email address, elevate access or remove elevated access to contacts from the portal.")  
**Related tasks**   

* [Elevate a contact to the primary contact role from the Supplier Collaboration Portal](https://www.servicenow.com/docs/64i708UxJS7sWdDXBKfAvg "Elevate a contact to the primary contact role to enable them to access and manage all the contacts and tasks in the Supplier Collaboration Portal.")
* [Reassign tasks to a different contact from the Supplier Collaboration Portal](https://www.servicenow.com/docs/rG3WF303XeSOWvAgdW1IcQ "Reassign a task to a different contact in the Supplier Collaboration Portal.")
* [Update the supplier contact email from the Supplier Collaboration Portal](https://www.servicenow.com/docs/9qVUBnm84Ok743k6SSK0pg "Update the email address of the contacts to ensure that they don't miss any email notifications.")
* [Remove a supplier contact from the Supplier Collaboration Portal](https://www.servicenow.com/docs/k5Z8TBGsqTVF2BBtEC1f0g "Remove a supplier contact that you no longer require from the Supplier Collaboration Portal.")