ServiceNow events

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  • Session 1: Transform the IT Experience: IT Service Management Pro
  • Live Demo
  • Session 1: Transform the IT Experience: IT Service Management Pro
    This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.
    Jun 14, 2021
    Virtual
    Time
    6:00 am - 7:00 am PST
    Jun 03, 2021
  • Session 2: Transform the IT Experience: IT Service Management Pro
    Happy man using tablet device
  • Live Demo
  • Session 2: Transform the IT Experience: IT Service Management Pro
    This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.
    Jun 14, 2021
    Virtual
    Time
    9:00 am - 10:00 am PST
    Jun 03, 2021
  • Session 1: Delight Customers with Proactive Service from Issue to Resolution
    Woman holding a tablet device and smiling
  • Live Demo
  • Session 1: Delight Customers with Proactive Service from Issue to Resolution
    Today's organizations move fast and so do their customers. Disparate applications and disconnected processes can have an adverse effect on the health of any business. It is extremely critical that leaders have a single system of action to prioritize tasks and ensure the entire organization is working toward the same common goal.
    Jun 15, 2021
    Virtual
    Time
    6:00 am - 7:00 am PST
    Jun 03, 2021
  • Remove complexity and delight employees with HR case management and knowledge management
    Man with glasses using a laptop while standing
  • Live Demo
  • Remove complexity and delight employees with HR case management and knowledge management
    This demo covers the HR case management and knowledge management offering in ServiceNow. We will explore the experience of the HR customer, portal access, self-service, status tracking of outstanding HR tasks or items, and show you how to drive the case resolution time down from days to hours. We’ll also focus on the persona of the HR agent. You’ll discover how to report and prioritize incoming cases, easily provide feedback, and work through open action items quickly and efficiently.
    Jun 15, 2021
    Virtual
    Time
    10:00 am - 11:00 am PST
    Jun 07, 2021
  • Session 2: Delight Customers with Proactive Service from Issue to Resolution
    Man in suit sharing laptop screen
  • Live Demo
  • Session 2: Delight Customers with Proactive Service from Issue to Resolution
    Today's organizations move fast and so do their customers. Disparate applications and disconnected processes can have an adverse effect on the health of any business. It is extremely critical that leaders have a single system of action to prioritize tasks and ensure the entire organization is working toward the same common goal.
    Jun 15, 2021
    Virtual
    Time
    9:00 am - 10:00 am PST
    Jun 07, 2021
  • Deliver High Performance Business Services with Visibility and AIOps
    Happy man using tablet device
  • Live Demo
  • Deliver High Performance Business Services with Visibility and AIOps
    Learn how ServiceNow Event Management reduces event noise generated by third-party monitoring tools, uses machine-learning to pin-point root cause, and eliminates service outages.
    Jun 16, 2021
    Virtual
    Time
    9:00 am - 10:00 am PST
    Jun 08, 2021
  • Deliver great employee experiences across moments that matter
  • Live Demo
  • Deliver great employee experiences across moments that matter
    Through Enterprise Onboarding and Transitions, leverage end to end visibility for cross-departmental processes to ensure increased productivity and engagement .Transform employee experiences by ensuring critical moments are great experiences. Enable new hires to complete tasks, view content and get help from the mobile app.
    Jun 16, 2021
    Virtual
    Time
    10:00 am - 11:00 am PST
    Jun 08, 2021
  • Build apps fast, deliver experiences your end users love, and scale apps without sprawl
    Man in suit sharing laptop screen
  • Live Demo
  • Build apps fast, deliver experiences your end users love, and scale apps without sprawl
    Explore capabilities that enable app dev collaboration and put the power of the Now Platform in the hands of all creators. Especially those with no programming experience. Check back soon for posted sessions.
    Jun 16, 2021
    Virtual
    Time
    10:00 am - 11:00 am PST
    Jun 10, 2021
  • Optimizing the Federal Employee Journey with ServiceNow Abstract
  • Live Demo
  • Optimizing the Federal Employee Journey with ServiceNow Abstract
    Personnel are your most important asset. They serve tirelessly, but are they getting serviced equally well? What if you could reduce the administrative work by 30% and free up time to engage with personnel when they need your help most? Explore how ServiceNow's Employee Workflows can help your personnel find what they need. Whether it is a policy or guidance, or to submit a request or question.
    Jun 17, 2021
    Virtual
    Time
    9:00 am - 11:00 am PST
    May 26, 2021
  • Respond Faster to Security Incidents and Vulnerabilities
  • Live Demo
  • Respond Faster to Security Incidents and Vulnerabilities
    Walk through the response and remediation process of vulnerable items, and learn how to identify, track, and successfully remediated.
    Jun 17, 2021
    Virtual
    Time
    8:00 am - 9:00 am PT
    May 26, 2021
  • Providing an employee-centric and dynamic workplace by connecting people, places, and spaces together with Workplace Service Delivery
  • Live Demo
  • Providing an employee-centric and dynamic workplace by connecting people, places, and spaces together with Workplace Service Delivery
    This demo covers the new workplace service delivery solution from ServiceNow. Throughout this session you will understand how reservations can be in a variety of ways made simply for the end employee for a wide array of space types. Employees can add special requests to their reservations, creating cases for workplace or facilities teams to manage seamlessly with case management and tasking.
    Jun 18, 2021
    Virtual
    Time
    10:00 am - 11:00 am PST
    Jun 04, 2021
  • Transform the IT Experience: Project Management
    Happy woman standing against a wall holding a tablet device
  • Live Demo
  • Transform the IT Experience: Project Management
    Explores aspects of project execution, reporting, and status. We'll discover sample projects and track action items like risk and issues. You’ll see first-hand updates in the form of status reporting, while using visuals to understand outstanding and overdue tasks to ensure project success.
    Jun 18, 2021
    Virtual
    Time
    9:00 am - 10:00 am PST
    Jun 04, 2021
  • Session 1: Transform the IT Experience: IT Service Management Pro
  • Live Demo
  • Session 1: Transform the IT Experience: IT Service Management Pro
    This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.
    Jun 21, 2021
    Virtual
    Time
    6:00 am - 7:00 am PST
    Jun 04, 2021
  • Session 2: Transform the IT Experience: IT Service Management Pro
  • Live Demo
  • Session 2: Transform the IT Experience: IT Service Management Pro
    This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.
    Jun 21, 2021
    Virtual
    Time
    9:00 am - 10:00 am PST
    Jun 04, 2021
  • Delight Customers with Proactive Service from Issue to Resolution
  • Live Demo
  • Delight Customers with Proactive Service from Issue to Resolution
    Today's organizations move fast and so do their customers. Disparate applications and disconnected processes can have an adverse effect on the health of any business. It is extremely critical that leaders have a single system of action to prioritize tasks and ensure the entire organization is working toward the same common goal.
    Jun 22, 2021
    Virtual
    Time
    9:00 am - 10:00 am PT
    Jun 07, 2021
  • Delight Customers with Proactive Service from Issue to Resolution
  • Live Demo
  • Delight Customers with Proactive Service from Issue to Resolution
    Today's organizations move fast and so do their customers. Disparate applications and disconnected processes can have an adverse effect on the health of any business. It is extremely critical that leaders have a single system of action to prioritize tasks and ensure the entire organization is working toward the same common goal.
    Jun 22, 2021
    Virtual
    Time
    6:00 am - 7:00 am PT
    Jun 04, 2021
  • Remove complexity and delight employees with HR case management and knowledge management
    Man with glasses using a laptop while standing
  • Live Demo
  • Remove complexity and delight employees with HR case management and knowledge management
    This demo covers the HR case management and knowledge management offering in ServiceNow. We will explore the experience of the HR customer, portal access, self-service, status tracking of outstanding HR tasks or items, and show you how to drive the case resolution time down from days to hours. We’ll also focus on the persona of the HR agent. You’ll discover how to report and prioritize incoming cases, easily provide feedback, and work through open action items quickly and efficiently.
    Jun 22, 2021
    Virtual
    Time
    10:00 am - 11:00 am PST
    Jun 04, 2021
  • Empower work teams to become a strategic partner to the business and focus on value-add activities
    Man in foreground holding tablet with three coworkers behind him
  • Live Demo
  • Empower work teams to become a strategic partner to the business and focus on value-add activities
    Automate the end-to-end procurement process through an eCommerce-grade experience, simplifying how employees engage with procurement. Learn how Procurement can boost productivity by digitizing workflows across siloed systems for sourcing, requisition, order fulfillment and more.
    Jun 23, 2021
    Virtual
    Time
    10:00 am - 11:00 am
    Jun 07, 2021
  • Deliver great employee experiences across moments that matter
  • Live Demo
  • Deliver great employee experiences across moments that matter
    Through Enterprise Onboarding and Transitions, leverage end to end visibility for cross-departmental processes to ensure increased productivity and engagement .Transform employee experiences by ensuring critical moments are great experiences. Enable new hires to complete tasks, view content and get help from the mobile app.
    Jun 23, 2021
    Virtual
    Time
    10:00 am - 11:00 am PST
    Jun 04, 2021
  • Deliver High Performance Business Services with Visibility and AIOps
  • Live Demo
  • Deliver High Performance Business Services with Visibility and AIOps
    Learn how ServiceNow Event Management reduces event noise generated by third-party monitoring tools, uses machine-learning to pin-point root cause, and eliminates service outages.
    Jun 23, 2021
    Virtual
    Time
    9:00 am - 10:00 am PT
    Jun 04, 2021
  • Slash spending and reduce license compliance risks with Software Asset Management
    Happy man using tablet device
  • Live Demo
  • Slash spending and reduce license compliance risks with Software Asset Management
    Get to business outcomes faster, mitigate risk, and reduce software spend.
    Jun 23, 2021
    Virtual
    Time
    8:00 am - 9:00 am PST
    Jun 10, 2021
  • Respond faster to enterprise risk with Governance, Risk and Compliance
    Happy woman standing against a wall holding a tablet device
  • Live Demo
  • Respond faster to enterprise risk with Governance, Risk and Compliance
    Monitor and detect failing controls, prioritize risk response, and slash your GRC burden.
    Jun 24, 2021
    Virtual
    Time
    8:00 am - 9:00 am
    Jun 07, 2021
  • Respond Faster to Security Incidents and Vulnerabilities
    Happy woman holding tablet device
  • Live Demo
  • Respond Faster to Security Incidents and Vulnerabilities
    Walk through the response and remediation process of vulnerable items, and learn how to identify, track, and successfully remediated.
    Jun 24, 2021
    Virtual
    Time
    8:00 am - 9:00 am
    Jun 07, 2021
  • Deliver the Best Digital Experience for a Safe Workplace
    Man with glasses using a laptop while standing
  • Live Demo
  • Deliver the Best Digital Experience for a Safe Workplace
    Make going back to the workplace work for all with a safe, employee-ready environment.
    Jun 24, 2021
    Virtual
    Time
    10:00 am - 11:00 PST
    Jun 10, 2021