ServiceNow events

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  • Session 1: Transform the IT Experience: IT Service Management Pro
  • Live Demo
  • Session 1: Transform the IT Experience: IT Service Management Pro
    This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.
    Jun 14, 2021
    Virtual
    Time
    6:00 am - 7:00 am PST
    Jun 03, 2021
  • Session 2: Transform the IT Experience: IT Service Management Pro
    Happy man using tablet device
  • Live Demo
  • Session 2: Transform the IT Experience: IT Service Management Pro
    This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.
    Jun 14, 2021
    Virtual
    Time
    9:00 am - 10:00 am PST
    Jun 03, 2021
  • TechNow Tuesday: Debugging Your ServiceNow Code
    Happy man texting on his smart phone
  • Live Webinar
  • TechNow Tuesday: Debugging Your ServiceNow Code
    With too many tools and manual processes slowing down services, Palo Alto Networks needed to find a solution to modernize their legal workflow processes quickly.
    Jun 15, 2021
    Virtual
    Time
    10 am - 11 am PT | 1 pm - 2 pm ET
    May 17, 2021
  • Enhance Employee Experience and Mitigate Risk with ServiceNow
  • Live Webinar
  • Enhance Employee Experience and Mitigate Risk with ServiceNow
    Learn about the importance of mitigating regulatory risks to keep employee’s safety at heart. The recent Respect@Work: Sexual Harassment National Inquiry Report in Australia will be explored to highlight key drivers of risk for employees today, and how we can support the roadmap to respect in the workplace.
    Jun 15, 2021
    Virtual
    May 25, 2021
  • Session 1: Delight Customers with Proactive Service from Issue to Resolution
    Woman holding a tablet device and smiling
  • Live Demo
  • Session 1: Delight Customers with Proactive Service from Issue to Resolution
    Today's organizations move fast and so do their customers. Disparate applications and disconnected processes can have an adverse effect on the health of any business. It is extremely critical that leaders have a single system of action to prioritize tasks and ensure the entire organization is working toward the same common goal.
    Jun 15, 2021
    Virtual
    Time
    6:00 am - 7:00 am PST
    Jun 03, 2021
  • Remove complexity and delight employees with HR case management and knowledge management
    Man with glasses using a laptop while standing
  • Live Demo
  • Remove complexity and delight employees with HR case management and knowledge management
    This demo covers the HR case management and knowledge management offering in ServiceNow. We will explore the experience of the HR customer, portal access, self-service, status tracking of outstanding HR tasks or items, and show you how to drive the case resolution time down from days to hours. We’ll also focus on the persona of the HR agent. You’ll discover how to report and prioritize incoming cases, easily provide feedback, and work through open action items quickly and efficiently.
    Jun 15, 2021
    Virtual
    Time
    10:00 am - 11:00 am PST
    Jun 07, 2021
  • Session 2: Delight Customers with Proactive Service from Issue to Resolution
    Man in suit sharing laptop screen
  • Live Demo
  • Session 2: Delight Customers with Proactive Service from Issue to Resolution
    Today's organizations move fast and so do their customers. Disparate applications and disconnected processes can have an adverse effect on the health of any business. It is extremely critical that leaders have a single system of action to prioritize tasks and ensure the entire organization is working toward the same common goal.
    Jun 15, 2021
    Virtual
    Time
    9:00 am - 10:00 am PST
    Jun 07, 2021
  • Innovate Australia Conference and Expo
    Stock photo of young office worker smiling during a meeting with her work team. Co-working concept.
  • Industry Event
  • Innovate Australia Conference and Expo
    Join us alongside federal and state govt innovation leaders to explore strategies key agencies and departments are harnessing to build a more unified government
    Jun 15, 2021
    National Convention Centre, Canberra
    Jun 08, 2021
  • Empowering your hybrid workforce by connecting people, places, and technology
  • Live Webinar
  • Empowering your hybrid workforce by connecting people, places, and technology
    Having an effective HR transformation strategy that connects and guides your employees through their moments of need, whether onsite or virtual and dispersed, is essential to success.
    Jun 16, 2021
    Virtual
    Time
    10 am - 11 am PT | 1 pm - 2 pm ET
    May 14, 2021
  • How ServiceNow is helping Corteva envision the future
  • Live Webinar
  • How ServiceNow is helping Corteva envision the future
    How is your organization navigating the new hybrid workplace and workforce reality? Times have changed and now what employees value most is the flexibility to work how and where they want. Learn how to enable the right HR transformation strategy for creating a more connected experience that empowers your employees wherever they are most effective.
    Jun 16, 2021
    Virtual
    Time
    8am - 8:30am PT | 11am - 11:30am ET
    May 17, 2021
  • Security Operations Challenges in 2021
  • Live Webinar
  • Security Operations Challenges in 2021
    We need unique insights into cybercriminals' malicious actions and operations to stay ahead. Learn how dissecting attackers' behavior and automating responses can better defend your attack surface
    Jun 16, 2021
    Virtual
    Time
    Wednesday, June 16, 2021 @ 1:30pm AEST | 3:30pm NZST | 11:30am SGT/HKT | 9:00am IST
    May 20, 2021
  • Deliver High Performance Business Services with Visibility and AIOps
    Happy man using tablet device
  • Live Demo
  • Deliver High Performance Business Services with Visibility and AIOps
    Learn how ServiceNow Event Management reduces event noise generated by third-party monitoring tools, uses machine-learning to pin-point root cause, and eliminates service outages.
    Jun 16, 2021
    Virtual
    Time
    9:00 am - 10:00 am PST
    Jun 08, 2021
  • Deliver great employee experiences across moments that matter
  • Live Demo
  • Deliver great employee experiences across moments that matter
    Through Enterprise Onboarding and Transitions, leverage end to end visibility for cross-departmental processes to ensure increased productivity and engagement .Transform employee experiences by ensuring critical moments are great experiences. Enable new hires to complete tasks, view content and get help from the mobile app.
    Jun 16, 2021
    Virtual
    Time
    10:00 am - 11:00 am PST
    Jun 08, 2021
  • Build apps fast, deliver experiences your end users love, and scale apps without sprawl
    Man in suit sharing laptop screen
  • Live Demo
  • Build apps fast, deliver experiences your end users love, and scale apps without sprawl
    Explore capabilities that enable app dev collaboration and put the power of the Now Platform in the hands of all creators. Especially those with no programming experience. Check back soon for posted sessions.
    Jun 16, 2021
    Virtual
    Time
    10:00 am - 11:00 am PST
    Jun 10, 2021
  • Aberdeen on customer experience: How leading firms succeed with customer operations
  • Live Webinar
  • Aberdeen on customer experience: How leading firms succeed with customer operations
    Aberdeen surveyed 1,357 businesses from over 10 industries to share their top strategic priorities and core capabilities for managing customer operations–when customer service works together with middle- and back-office teams to resolve customer issues. Gain new insights from these exclusive findings.
    Jun 17, 2021
    Virtual
    Time
    10 am - 11 am PT | 1 pm - 2 pm ET
    May 17, 2021
  • Optimizing the Federal Employee Journey with ServiceNow Abstract
  • Live Demo
  • Optimizing the Federal Employee Journey with ServiceNow Abstract
    Personnel are your most important asset. They serve tirelessly, but are they getting serviced equally well? What if you could reduce the administrative work by 30% and free up time to engage with personnel when they need your help most? Explore how ServiceNow's Employee Workflows can help your personnel find what they need. Whether it is a policy or guidance, or to submit a request or question.
    Jun 17, 2021
    Virtual
    Time
    9:00 am - 11:00 am PST
    May 26, 2021
  • Respond Faster to Security Incidents and Vulnerabilities
  • Live Demo
  • Respond Faster to Security Incidents and Vulnerabilities
    Walk through the response and remediation process of vulnerable items, and learn how to identify, track, and successfully remediated.
    Jun 17, 2021
    Virtual
    Time
    8:00 am - 9:00 am PT
    May 26, 2021
  • How ENMAX accelerated its digital transformation during COVID-19
  • Live Webinar
  • How ENMAX accelerated its digital transformation during COVID-19
    Register now to hear how ENMAX Corporation delivered seamless digital workflows and enhanced employee experiences and workplace safety during the pandemic. Bring your questions to the Q&A session!
    Jun 18, 2021
    Virtual
    Time
    10 am - 11 am PT | 1pm - 2 pm ET
    May 15, 2021
  • Providing an employee-centric and dynamic workplace by connecting people, places, and spaces together with Workplace Service Delivery
  • Live Demo
  • Providing an employee-centric and dynamic workplace by connecting people, places, and spaces together with Workplace Service Delivery
    This demo covers the new workplace service delivery solution from ServiceNow. Throughout this session you will understand how reservations can be in a variety of ways made simply for the end employee for a wide array of space types. Employees can add special requests to their reservations, creating cases for workplace or facilities teams to manage seamlessly with case management and tasking.
    Jun 18, 2021
    Virtual
    Time
    10:00 am - 11:00 am PST
    Jun 04, 2021
  • Transform the IT Experience: Project Management
    Happy woman standing against a wall holding a tablet device
  • Live Demo
  • Transform the IT Experience: Project Management
    Explores aspects of project execution, reporting, and status. We'll discover sample projects and track action items like risk and issues. You’ll see first-hand updates in the form of status reporting, while using visuals to understand outstanding and overdue tasks to ensure project success.
    Jun 18, 2021
    Virtual
    Time
    9:00 am - 10:00 am PST
    Jun 04, 2021
  • Session 1: Transform the IT Experience: IT Service Management Pro
  • Live Demo
  • Session 1: Transform the IT Experience: IT Service Management Pro
    This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.
    Jun 21, 2021
    Virtual
    Time
    6:00 am - 7:00 am PST
    Jun 04, 2021
  • Session 2: Transform the IT Experience: IT Service Management Pro
  • Live Demo
  • Session 2: Transform the IT Experience: IT Service Management Pro
    This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.
    Jun 21, 2021
    Virtual
    Time
    9:00 am - 10:00 am PST
    Jun 04, 2021
  • Part Two: AI-Powered Service Operations and Predictive AIOps just got real
  • Live Webinar
  • Part Two: AI-Powered Service Operations and Predictive AIOps just got real
    Register now for this special follow-up webinar with Accenture! We’ll present industry use cases, including our own Now on Now learnings on the benefits of ServiceNow® Predictive AIOps, and how it enables better IT operations management (ITOM).
    Jun 22, 2021
    Virtual
    Time
    8 am - 9 am PT | 11 am - 12 pm ET
    May 17, 2021
  • TechNow: Create apps fast with App Engine Studio
  • Live Webinar
  • TechNow: Create apps fast with App Engine Studio
    Check out one of the hottest new features in the Now Platform®! Join product manager Valerie Myers Christensen as she explains and demonstrates the features in App Engine Studio (AES). You’ll learn how low-coders and experienced developers can create apps faster than ever before with a beautiful user interface.
    Jun 22, 2021
    Virtual
    Time
    Tuesday, June 22, 2021 @ 1:30pm AEST | 3:30pm NZST | 11:30am SGT/HKT | 9:00am IST
    May 26, 2021