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Featured Presentations

CASE STUDY

GE: How GE is Transforming Customer Service at Lightspeed

CASE STUDY

NICE: Beyond CRM ‑ A Roadmap to Customer Service

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Forrester: Building the Business Case for Transforming Customer Service

Highlights

The Future of Customer Service Now: Resolving Customer Issues at Lightspeed

Epicor: Building the Business Case for Transforming Customer Service

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