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See Why Forbes Named Us
“the Most Innovative SaaS Vendor on the Planet"

October 23 - 25, 2017
Aria Resort & Casino, Las Vegas, NV


Monday, October 23, 2017 @ 3:15 ‑ 3:45 pm

Keynote: Magic and Science: The Essential Ingredients for Transforming Customer Service Experiences and Economics

Join Ashley Haynes Gaspar, VP and General Manager of Global Support for GE Digital, as she details how GE is investing in technology and people to radically change the way the company does business.


Tuesday, October 24, 2017 @ 3:30 ‑ 4:30 pm

Roadmap for Customer Service Transformation: How NICE Transformed Customer Service for its Global Customers

Hear Eyal Lubin, Service Operations Director at NICE, share his roadmap for customer service transformation. You'll discover how his organization made the transition from a siloed CRM approach to a fully connected and automated solution.





Wednesday, October 25, 2017 @ 10:00 ‑ 11:00 am

HP Cuts Issue Resolution Times with New Approach to Troubleshooting

Join ServiceNow and HP Indigo to hear the approach HP Indigo took implementing an intelligent troubleshooting concept using the ServiceNow platform and the positive impact it has made on better understanding problems encountered in the field.


Learn More on how you can make customer service a team sport.

Swing By Our booth #9

Check out our demo, chat with a rep, and discover how we can help you deliver world‑class customer experiences.
Be sure to scan your badge for a chance to win a $250 Amazon gift card while you’re here. And if you attend one of our speaking sessions, you'll get the chance to win a $100 Amazon gift card.
We look forward to meeting you! 



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